Payroll Administrator

THE POSITION : The Payroll Administrator will be a local representative of the Payroll Department, supporting EVERSANA INTOUCH operations across Europe. In this role, the Payroll Administrator will be responsible for processing and reviewing payroll throughout Europe – prioritizing accuracy, compliance, and efficiency. The Payroll Administrator will also be the main point of contact for employee inquiries, as well as payroll-related third-party communication. The position will report directly to the Senior Director of Global Payroll.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Process and audit payrolls across Europe, ensuring timely and accurate payroll output; maintaining compliance with both statutory requirements and company policy.
• Partner with local HR to facilitate the collection and processing of documentation as required by both company policy and local regulation. This would include, but is not limited to: bank documents, Social Insurance, tax, and other identification documentation required for compliance and payroll processing.
• Partner with payroll vendor(s) to facilitate timely and compliant filing for statutory reporting and payments to local government agencies (ie: employee-level registrations, sick leave, termination certificates, statistical reporting, surveys, and year-end reporting).
• Act as the main point of contact for all employees’ payroll-related inquiries.
• Act as liaison with local government agencies, where applicable.
• Support Corporate Headquarters (based in US) with research on local laws and custom.
• Proactively and consistently identify and drive opportunities for improvement.
• Build strong and collaborative relationships with team members, business partners, and leaders to understand and ultimately resolve business challenges.
• Show flexibility and adaptability in a quickly growing and changing environment.
• Comfortable in a flexible working environment. Partnership with team and other business partners based in US often requires work/communication across time zones.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTIONS OF THE JOB:

• Travel – Under 5%
• Hours – 40+, typically Monday – Friday

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Requirements

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

Education – Bachelor’s Degree in Finance/Accounting, HR, or job-related field

Experience and/or Training –

• 3+ years Payroll experience, preferably with multiple European countries.
• Proficient in statutory requirements, including, but not limited to: social insurance, tax, work rules, and statutory reporting. Understanding of local custom vs. local requirements, and ability to also take the needs of the business into consideration.
• Must have (at least) business-level command of English (both spoken and written).
• Ability to execute tasks and meet critical deadlines in a thorough, poised, accurate, and timely manner, while managing multiple competing priorities in a fast-paced and often-changing environment.
• Superior “customer service” delivery when communicating with employees and resolving payroll concerns. Ability to balance timely resolution with quality responses, demonstrating empathy in all employee-driven communication.
• Actively and thoroughly investigates payroll issues and/or changes and actions them appropriately.
• Communicates in a highly effective, yet approachable manner; able to communicate with all levels of the business. Timely and appropriate escalation of payroll challenges to Director of Global Payroll.
• High level of attention to detail and meticulous follow-through, coupled with the flexibility to shift requirements and expectations, due to the ever-changing needs of the business.
• A collaborative approach to work; builds strong partnerships with business partners.
• Self-motivated, self-starting, and creative thinker; shows resiliency in problem-solving.
• Able to work with protected data and maintain confidentiality.

Technology/Equipment – proficiency with payroll software

PREFERRED QUALIFICATIONS:

Experience and/or Training

• Payroll-related experience in some of the following countries: Finland, Germany, Switzerland
• Experience with implementing new payroll software/technology.