Director of Global Sales - Field Service and IT Service Management

Are you a revenue-generating leader passionate about technology that empowers businesses? Do you thrive in high-stakes sales environments, crafting winning solutions for complex challenges? If so, this role as VP Sales E2E Service Management at our industry-leading ESM organization is your chance to make a real impact.

Be the Hero of Service Transformation Deals:

• Champion Our Game-Changing ESM Software: Partner with Account Executives to showcase how our ESM solution unlocks transformative field service management. Craft compelling proposals that position us as the clear choice for driving efficiency and customer satisfaction.
• Close Big Deals: Become the trusted advisor within the sales team. Expertly guide Account Executives through the sales cycle, identifying and qualifying high-value opportunities. Develop accurate forecasts and drive deals to successful closure.
• Unlock Hidden Revenue: Proactively collaborate with Account Executives to understand customer needs and buying teams. Develop winning strategies to overcome roadblocks and secure executive buy-in for large-scale deals.
• Shape the Future of Sales: Share your expertise and best practices, guiding the team to consistently exceed sales targets.

Requirements

ou're a Sales Powerhouse with Deep ESM Knowledge:

• Proven ability to consistently meet and over-achieve quota and leading sales teams – ideally with experience in activating indirect sales forces within the service management domain.
• You possess a deep understanding of enterprise service management best practices (ITIL, ITSM) and how they translate to real-world business value.
• You're an ESM expert, fluent in the technology's architecture and capabilities. You can explain complex concepts in a clear, compelling way that resonates with executives.
• An entrepreneurial mindset with innate curiosity and resilience
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• Strong written and verbal communication skills in English, exceptional presentation and interpersonal skills. You build strong relationships with stakeholders at all levels, influencing decisions and driving action