Senior Business Analyst

Summary

We're looking for a Business Analyst to join highly collaborative, multi-functional, agile product development team responsible for building the best-of-class, intuitive web applications focusing on customer experience, engineering excellence and time-to-market.

We’re on a mission to provide financial professionals with an intuitive onboarding, learning and training experience with top class support capabilities. Helping while never getting in the way.

You’ll be joining Help & Engage team in the Customer Experience area delivering a clear, personalised, and contextual experiences within LSEG Workspace – LSEG's flagship SaaS financial platform – enabling our customers to discover new features in a vast universe of applications and market data.

Technical Skills and Experience

• 5+ years of proven track record in business analysis
• Proficient in Agile methodologies (Scrum)
• Proven understanding of SDLC
• Project management tools ( Jira, Azure DevOps)
• Strong analytical and problem-solving skills
• Data analysis and modelling tools (Excel, SQL, etc.)

Personal Skills and Values

• Strong communication and teamwork skills
• Ability to work well in a team environment
• Flexibility and adaptability
• Proven attention to detail
• Positive demeanour and good work ethic
• Strong ability to understand customer needs

Responsibilities & Accountabilities

• Work closely with the development team to understand and detail business requirements
• Participate in sprint planning, daily stand-ups, and retrospectives
• Build and maintain project documentation, including requirements and user-stories
• Facilitate partnership between multi-functional teams
• Identify and communicate potential risks and issues to the project team
• Ensure customer needs are being met and work to continuously improve the product

Desired Skills

• Experience with data visualization tools (Tableau, Power BI, etc.)
• Experience with user research and user testing
• Knowledge of software development standard processes and design patterns
• Experience with enterprise software and/or SaaS products
• Understanding of agile product management methodologies
• Experience with financial modelling and analysis

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and take care of complicated scenarios. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.

We improve each employee’s potential through personal development and through a wide range of learning tools both formal and informal. We believe that remunerating our people with competitive salaries and a range of attractive benefits such as:

25 days’ holiday per year
1 additional day off for your Birthday
Annual wellness allowance
Share Purchase Plan
Medical Health Insurance
Medical Subscription (preventive medical services)
Dental Coverage
Life insurance
Pillar 3 Private Pension
Meal Vouchers
Flexible Benefits
Bookster
Volunteering Events
Team Buildings

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.