Dental Collections Specialist

#1 PH Workforce Delivering to the US

MedCore Solutions, Bizforce's medical division, is currently seeking a Dental Collections Specialist (Dental Biller) to join our team. As a Dental Collections Specialist, you will play a crucial role in ensuring the timely collection of dental payments from insurance providers and patients. You will be responsible for managing accounts receivable and following up on outstanding balances. This is a remote position, allowing you to work from home.

At MedCore Solutions, we prioritize accuracy, efficiency, and excellent customer service. We are looking for an experienced Dental Collections Specialist who has a strong understanding of dental billing, insurance processes, and collections procedures.

Responsibilities:

• Review and analyze dental insurance claims
• Follow up on outstanding insurance claims and patient balances
• Communicate with insurance providers, patients, and dental providers to resolve billing and collection issues
• Ensure accurate and timely filing of insurance claims and maintain updated records
• Identify and resolve any denials, rejections, or discrepancies in billing
• Provide excellent customer service by addressing inquiries and concerns related to billing and collections
• Maintain compliance with HIPAA regulations and dental billing guidelines

Requirements

• At least 2-3 years of experience as a Dental Collections Specialist or Dental Biller (US healthcare)
• Strong understanding of dental billing procedures and insurance processes
• Knowledge of dental insurance claims and reimbursement
• Experience in handling collections and resolving outstanding balances
• Make phone calls to patients (using report generated by employer) with outstanding balances for collection purposes
• Understanding of dental insurance claims process and ability to read EOB’s and chart notes in Eaglesoft
• Be able to speak to patient balance, using patient account, chart notes and smart docs
• Able to create smart invoices and export to email if requested by patient
• Write down credit card payment information-including card number, name on credit card, expiration date, CV code and amount to be charged
• Amenable to work from home in a graveyard shift
• Proficient in Eaglesoft/Dentrix/OpenDental software

Other details:

• Start Date: TBD
• Schedule: Mondays - Fridays 8 hours/day; 40 hours/week
• Days Off: Weekends
• Location: Work from Home

Benefits

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Benefits

Who We Are

MedCore Solutions (MCS) is a single-source solution for healthcare administration. MCS is an industry leader in providing medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing solutions.