Senior Salesforce Administrator

Company Overview:

Long Home Products is a dynamic and innovative home improvement company dedicated to delivering top-notch solutions and services to our clients. We pride ourselves on our commitment to excellence and are currently seeking a Senior Salesforce Administrator with 3 to 5 years of experience to join our team.

Job Description:

As a Senior Salesforce Administrator you will be responsible for the design, implementation, and maintenance of our Salesforce platform to support our business processes and objectives. You will work closely with cross-functional teams to gather requirements, develop solutions, and ensure the successful deployment and adoption of Salesforce functionalities. You will work with Sales, Service, and Marketing Cloud products in addition to Field Service Lightning.

Key Responsibilities:

· Design, configure, and customize Salesforce to support business requirements.

· Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions within Salesforce.

· Implement and maintain custom objects, fields, flows, validation rules, and other Salesforce components as needed.

· Configure and optimize Field Service Lightning to streamline service operations, including scheduling, dispatching, and mobile functionality.

· Develop and maintain integrations between Salesforce and other systems to enable seamless data flow and process automation.

· Provide ongoing support and troubleshooting for Salesforce users, addressing issues, and implementing enhancements as needed.

· Drive user adoption through training sessions, documentation, and ongoing support to maximize the value of Salesforce investments.

· Stay updated on Salesforce best practices, new features, and industry trends, recommending improvements and optimizations as appropriate.

· Collaborate with Salesforce developers, architects, and other team members to deliver scalable and efficient solutions.

· Management of integrated applications and third-party applications including Conga, Own, Think, and Convoso.

Required Qualifications:

· Certified Salesforce Administrator

· A minimum of 3 to 5 years of Salesforce experience with Sales and Service Cloud.

· You will be encouraged to attend trade shows and conferences, therefore you should be able to travel 10% of the time

Desirable Qualifications

· A Bachelor’s or post graduate degree, or qualification.

· Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder, Platform Developer, etc.

Required Skills

· Strong understanding of Salesforce platform capabilities, data model, and security model.

· Proficiency in Salesforce configuration, customization, and administration.

· Experience with Field Service Lightning setup, configuration, and optimization for service operations.

· Excellent analytical, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional teams.

· Ability to prioritize and manage multiple tasks in a fast-paced environment, with a strong attention to detail.

· Proficiency in PowerPoint and Excel

· Strong analytical and conceptual skills, including technical writing for a non-technical audience

Desirable Skills

· Knowledge of CPQ concepts, including product configuration, pricing rules, and quote generation.

· Knowledge of APEX, Force.com, SOQL, Triggers and Visual Force Page development.

· Experience with Agile development methodologies

· Active in the Salesforce community

· Demonstrate interest in professional development

Apply today and learn about your successful future as a team member of Long Home Products.

Long Home Products is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

Full and part time opportunities available. Medical, Dental, Vision available for full time employees.