Product Manager

What will you do?

• Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals.
• Be the internal product evangelist and a sought after internal and external market expert and ensures that solutions meet user and business requirements.
• Ensure acceptance criteria are met with current release and conducting sprint reviews from a business/customer perspective.
• Develop a deep understanding of customer usage, competitor products, and market trends, and translate that intelligence into detailed product requirements for product enhancements and/or new product development.
• Work with Agile Scrum teams, including software developers and testers, to develop user stories and keep a product backlog.
• Manage the business metrics of the product (bookings, revenue, margin, gross retention), supplying recommendations to improve the commercial performance of our products and ensure financial goals are met.
• Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, Marketing, Sales, and Customer Success.
• Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers.
• Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions.
• Leverage external partnerships and innovative technologies to improve speed to market.
• Form internal partnerships with other insightsoftware business units.

Successful candidates will demonstrate:

Product Focus – Translate market and customer feedback into requirements, driving product delivery through an Agile release process

Engaging Presence – Use your people skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case

Commercial product management expertise – Demonstrate a history of success in B2B product management

Strategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical execution

Market Focus – Analyze and understand of market segmentation, trends, players and the impact to product commercialization and strategy

Customer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience

Cross-functional leadership – Lead and drive execution across Development, Sales, Marketing, Support, and Customer Success

Drive & Grit – Operate in a demanding environment with a focus and determination to achieve high-quality results

Requirements

Skills Required:

• Experience with equity plan management software
• Experience with financial reporting or accounting
• Experience with software development practices (e.g., Agile, Scrum, Lean) and tools
• Proven ability to negotiate a backlog with engineers and senior leadership
• Proven ability to influence cross-functional teams without formal authority
• Highly organized and attentive to detail
• Excellent verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization
• 2+ years of experience in B2B software Product Management, Marketing, or in a related area with commercial responsibilities
• Bachelor’s (or foreign equivalent) in Business, Computer Science, Engineering, Information Systems, or a related degree and 2+ years of experience as a product manager or product owner in a software business or other related business
• In lieu of a Bachelor’s degree and 2+ year experience, we will accept a Master’s degree in Business, Computer Science, Engineering, Information Systems, or a related 1 year of previously stated experience
• Ability to balance conflicting priorities and make critical decisions
• Beneficial Certifications: Pragmatic Marketing or CSPO
• Experience in partnering with Product Marketing to commercialize product offerings is preferred
• Experience in partnering with UX teams to design usable, accessible solutions will be beneficial