Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Job title

Accounts Executive (Disbursement Accounts) - Wilhelmsen Port Services, Kuala Lumpur

Founded in Norway in 1861, Wilhelmsen is a global maritime group providing essential products, services, and crew management to over half of the merchant fleet. The company is committed to innovation in the maritime, renewables, offshore, and energy industries, supporting a diverse and inclusive workforce across more than 70 countries. Wilhelmsen emphasizes competence, sustainability, and exceptional customer experiences.

The position

We are looking for an Accounts Executive (Disbursement Accounts) who will join our Port Services division.

In Port Services, we ensure our customers' peace of mind by managing their cargo, vessels, and crew. With 75,000 port calls annually, we dispatch a ship every 7 minutes globally, maintaining high efficiency and safety. We combine local expertise with strict global standards to optimize every port call.

About the location

The position will be located at KL Sentral, which is in the heart of city and easy to get to by public transportation.

You will be reporting to Team Leader and working with colleagues from KL and other Asia Pacific regions.

Main responsibilities:

Accounts Payable (AP)

• Process & post vendor invoices with accurate tax, account and service codes.
• Ensure all posted vouchers are mapped and invoices are uploaded in the system.
• Responsible for maintaining high accuracy of data inputs.

Accounts Receivables (DA)

• Prepare and submit Disbursement Accounts (DA) within set guidelines and KPIs.
• Adhere to DA instructions and local fiscal rules.
• Timely and accurate submission of DA to customers and their portals.

Customer Service

• Respond promptly and professionally to team mailbox's daily queries.
• Assist customers and port staff with resolving DA-related issues.
• Support other internal partners when needed.

​

Reporting, Analytics and Continuous Improvements

• Monitor and follow up on vendor invoices with weekly DA ageing reports.
• Analyze and present monthly portfolio results to identify process gaps and/or best practices.
• Propose and initiate continuous improvement at team or departmental level based on justified data analysis.

Others ad-hoc tasks

• Perform tasks assigned by Manager or Team Lead.
• Participate in departmental and organizational transformational projects.
• Handle account reconciliations and project accounts.
• Provide backup support to fellow team members and cross-team.

Accountabilities

The position holder will be measured against:

• Work process and productivity efficiencies.
• Data input accuracy and Disbursement Accounts' quality.
• Timeliness in dispatching DA based on KPI matrix.
• Resourcefulness and creativeness in resolution of DA related issues.
• Meet monthly and annual targets for DA production time and SDA ratio.
• Agreed KPI matrix as stated in Service Level Agreement (SLA).
• Adherence to Company quality standards and procedures.
• Other additional achievements.

Qualifications

• Tertiary education - diploma or degree in any fields.
• 2 years' experience in a high-volume SSC/BPO environment is highly preferred but aspiring fresh graduates are welcomed to apply.
• Fluent in English and Mandarin (verbal and written) are essential for liaising with Mandarin speaking counterparts.
• Proficient in MS Office 365 applications (SharePoint, Outlook, Teams, Excel, PowerPoint).
• Prior experience in large enterprise systems would be preferred (Salesforce, IFS, SAP Oracle, etc.).

Additional preferences

• Strong sense of responsibility, drive and initiative.
• Positive, customer-centric mindset and willingness to go the extra mile.
• Experience in migration projects and knowledge of China's fiscal regulations is advantageous.
• Previous experience in maritime industry and Disbursement Accounts are preferred.
• Ability to build good relationships with key stakeholders (including managerial level).
• Proven ability to promptly learn and adapt to new software/accounting systems.
• Ability to work under pressure and independently with minimal supervision.
• Strong organizational, coordination and multitasking skills.
• Willingness to travel as needed
• Attentive to detail and deadlines.
• Sharp judgement and analytical skills.
• Curious nature to understand current processes and able to challenge existing status quo in partnerships with management and key stakeholders via proposal of continuous improvement initiatives.
• Creative problem solver.
• Fluent in other Asian languages and dialects (verbal & written) would be advantageous.
• Team player.

What we offer

• Strategic work location at KL Sentral with convenience travelling by LRT Kelana Jaya Line, MRT, KTM, Monorail as well as public buses.
• Hybrid working arrangement (3 days in office, 2 days at home).
• Medical benefits and Flexi allowance.
• International work environment and culture – opportunity to work with multi-levels people across the world.
• Great learning and development opportunities.

How to apply

You can apply online today through our career portal by creating a ‘Candidate Home’ account. Do upload your latest resume and a cover letter mentioning your expected salary and notice period.

Application deadline: 8th July 2024

NOTE: Only shortlisted candidates will be contacted.

#LI-POST

#WPS