Software QA Engineer

The Square App Marketplace is a platform that connects third party integrations using Square’s APIs to meet different seller needs. The Partner Quality team tests and validates all 3P integrations prior to listing and launching with Square. It is our responsibility to ensure all applications endorsed by Square meet our App Marketplace requirements and provide a best-in-class experience to sellers.

As we scale the App Marketplace enabling developers to submit applications without going through a rigorous vetting process, we are expecting an increased volume of applications. We are looking for a Software QA Engineer to work with developers and cross-functional teams to rapidly execute tests to evaluate the quality of 3P integrations. The successful candidate will have experience in 1/ non-traditional manual QA testing applications built by different developers and managing many concurrent work streams with short timelines. You will be comfortable dealing with external-facing project stakeholders, web and mobile application development basics, and repeatable processes. This position reports to the head of Partner Quality.

You Will:

• Execute QA testing to evaluate the API functionality, user experience and design, and security of third party applications
• Work with Product Management, Engineering, GTM, and Partner Marketing teams to ensure high quality of integrations and mitigate launch blockers and dependencies
• Document integration issues, assess severity of blockers and communicate feedback and recommendation to external developers to improve their integrations
• Manage concurrent projects with different timelines and priority needs

Requirements

You have:

• Minimum of 2 years of experience in technical product and/or user testing
• Have basic understanding of RESTful API design
• A strong aptitude for learning new technologies
• Experience working with cross-functional teams and external contractors in a technical organization
• Experience working with Salesforce and JIRA tools

You are:

• An excellent problem solver, communicator, and team players
• A motivator and influencer of cross­-functional stakeholders, able to direct team members and external partners in order to deliver on the defined strategy
• Passionate product-minded tinkerer focused on customer and stakeholder experience and goal attainment
• Ready to work with projects with ambiguity and feel comfortable in it