- Develop and implement a systematic approach to assess the quality of content on the platform.
- Ensure accurate and timely data entry and reporting. Prepare comprehensive reports on quality assurance activities and findings for stakeholders.
- Conduct thorough testing of front-end interfaces, websites, mobile apps, and other digital platforms to identify bugs, usability issues, and inconsistencies.
- Evaluate the usability and user experience of front-end interfaces from the perspective of customers and restaurant partners
- Collaborate with the sales and commercial teams on a daily basis and manage other stakeholder relationships.
- Act as a liaison with other cross-functional teams to address any operational challenges.
- Maintain a deep understanding of the Salesforce platform. Utilize Salesforce to track and analyze sales data, providing insights for process improvement.
- Provide feedback and recommendations to improve navigation, interaction flows, and overall user satisfaction.
- Take ownership of special projects aimed at enhancing effectiveness of processes and efficiency
- Collaborate with team members to implement and learn new tools or technologies that can improve ov...
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Delivery Hero
Talabat is the pioneer of the online food ordering industry in the Middle East, operating in Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan, and United Arab Emirates.
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