HR Services Delivery Manager

About the company
Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers.

Founded in 1979, the company is headquartered in Alphen aan den Rijn in The Netherlands and operates in more than 110 countries with over 3,500 employees around the world. The Hyva Group encompasses more than 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, with more than 20,000 customers.

ABOUT THE ROLE
The HR Services Delivery Manager is responsible for leading an HR Shared Services team, managing international payroll, general HR admin, first line HR advise and other specific functions. Providing support to local management, while being the sparring partner of HR Business Partners and the HR Centre of Excellence.

MAIN TASKS AND RESPONSIBILITIES

• Ensure and manage the accuracy of employee payroll in accordance to company policy and guidelines while ensuring to comply with international legislation.
• Manage vendors and internal processes for employee benefits (i.e. medical insurance, life insurance, pension, etc)
• Support and guide employees on HR enquiries and requests within the HR Shared Services team.
• Execute, follow up and report on HR Service Level Agreements (SLA).
• Manage the on-boarding and off-boarding process of employees.
• Maintain and create HR processes and policies
• Develop and maintain employee handbooks
• Responsible for SLA follow up with regards to integrity of HR data and the accuracy of data in our HRIS systems and other HR related software.
• Working closely with the Hyva Centre of Excellence for functional guidance.
• Manage the administration of HR-related documentation, such as contracts of employment, personal files, etc
• Manage the maintenance of employee files as to ensure accuracy and compliance.
• Managing the administration of employee leave records.
• Working with HR BP’s to have employees follow all HR policies and procedures.
• Creating, managing and reporting on HR Key Performance Indicators.
• Managing the use of the HR ticketing system and first line HR response to employees.
• Responsible for the HR knowledge database regarding international regulations and law.

REQUIREMENTS

- Bachelor's Degree in Degree in accounting, finance, or a related discipline
- 8-10 years of payroll experience in similar positions, supervisory experience in a payroll department required.
- Payroll certifications in EMEA – preferred
- Full proficiency in English is a must.
- Strong understanding of HR processes, systems, and best practices.
- Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization.
- Experience in implementing HR technology solutions is highly desirable.
-Experience with Workday, process mapping tools, analytics and reporting tools and frameworks
- Ability to lead and manage an internationally diverse workforce
- Must be able to manage and prioritize the work of multiple country payrolls
- Hands on experience in leading teams of HR Coordinators and HR Payroll Specialists.

What we offer

- We care about ecology and are truly sustainable. Not only for the environment but also for social resources.

- We have a highly dynamic and very international work environment.

- We have Great Place to Work certified countries!

- We provide a competitive salary which is adjusted on an annual basis in case of good performance.

- We work hybrid and care about your work & life balance.

- You will find nice extras such as various company activities during the year.

Diversity

We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.