Senior Cloud Operations Engineer

Position Title :

Senior Cloud Operations Engineer

Continue building your technical skills with an awesome team of industry professional, and make your mark in this rapidly growing industry. Work closely with top-tier customers to ensure success in a highly rewarding role

Ollion is a global systems integrator based in the US, and we specialize in helping enterprise customers migrate their infrastructure to the cloud using the majority of opensource technologies. We’re well funded, growing rapidly and have already established an impeccable track record of customer success across the country.

We're building our team with talented and passionate Systems Engineers to lead the resolution of complex software and infrastructure-related technical issues in Cloud Services.

We’re hiring exceptional Level 3 Support Engineers to work with our enterprise customers. Ollion puts our customers first and we obsess over ensuring their trust is our first priority. To earn that trust in a constantly changing technology arena like cloud-computing, it requires building a world-class team to tackle unforeseen challenges. You will be responsible for supporting, maintaining, configuring and troubleshooting a wide range of services spanning Microsoft and Linux platforms.

Responsibilities:

· Provide support and resolution for complex technical issues

· Install, configure, administer, and monitor cloud-based infrastructure

· Implement and maintain the monitoring and alerting of production and corporate servers/storage (NewRelic, DataDog, AWS CloudWatch, etc)

· Validate the architecture and use cases of Ollion, Microsoft, Amazon, and Google services in the customer support cycle

· Perform regular security reviews, including recommending gaps in infrastructure not meeting compliance rules (PCI, SOC2, HIPAA, etc); document systems, processes, and procedures

· Development of run books and system configuration and architecture documentation

· Continuously improve skills, product expertise, and knowledge on related technical topics

· Mentor Junior Engineers

· Work as part of a team for a 24/7 rotating schedule including US hours

Diversity Statement

We believe that an organization’s ability to reflect and respond to the rich diversity of our society profoundly impacts its ability to fulfill its mission and that diversity of thought and lived experiences fuels innovation and fosters sustainability. Accordingly, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion, both in our own company and in partnership with our clients and the individuals we serve daily.

At Ollion we celebrate diversity, and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Requirements

Ollion is looking for individuals with a strong sense of ownership, initiatives, and ability to accept and mitigate risk.

This position will require excellent verbal and written communication skills as there will be interaction with a wide range of audiences, including business and technical stakeholders.

Education Required:

· Degree in Computer Science, Engineering, or similar technical area, or equivalent experience.

· AWS Certified Solutions Architect - Professional Certification

. Equivalent Azure and/or GCP certification a plus

Experience Required:

· 3+ years of hands on experience with AWS, including EC2, Loadbalancing, S3, RDS, VPC, AWS Backups, etc. Equivalent experience with Azure and GCP a plus

· 5+ years of Windows and Linux system administration experience; no less than 2 years in either field. This includes a working knowledge of common OS's like Linux Red Hat, Centos, Ubuntu, and Windows Server 2012/2016/2019

· Experienced with working in large enterprise environments

· Familiar with disaster recovery processes and reporting security breaches

· Adept with using business productivity tools: O365, Confluence, JIRA, Slack

· Experience with cloud monitoring solutions (i.e. AWS Cloudwatch, Nagios, New Relic, Pingdom, and PagerDuty API integration)

· Python, Perl, Bash, or Terraform experience a plus

· Automation experience a plus; Jenkins, Chef, Puppet, CloudFormation

· Hands on experience with Containers, Kubernetes, CI/CD, and automation scripting a plus