Client Development Executive

ABOUT THIS JOB

The Client Development Executive will be responsible for a portfolio of accounts, with overall responsibility for revenue delivery across this portfolio. You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction across your supplier base.

Responsibilities:

• Delivery of business growth from adoption and increased volumes of NIQ Brandbank “Non-Core” Services
• Accurately forecasting revenue to the Senior Client Development Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your manager’s discretion.
• Developing a full understanding of the NIQ Brandbank value proposition.
• Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction.
• Using the above knowledge to create Account Development Plans in partnership with our Client Delivery Executives. This should include Objectives, Goals, Strategies & Measures detailed for all relevant accounts.
• Supporting clients with account and license management
• Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction.

Requirements:

• Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives
• Demonstrable sales experience, with a proven track record of delivering strong results against both revenue targets and KPI measures in previous roles
• Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment
• Highly organized, driven, with good time management skills and a logical approach
• Able to prioritize workload and excellent attention to detail.
• General interest in FMCG and specifically the eCommerce industry
• Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively.

We Offer:

• Generous Pension Scheme
• Private Medical Insurance
• Life Assurance
• Gym Membership Discounts
• Cycling Solutions Scheme
• Holiday Entitlement plus additional Holiday Purchase Options
• Refer a Friend Scheme