Senior Analyst

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Profile Title : Sr. Analyst, Global Sales Insights

Business Title: Sr. Business Analyst

Department : Global Commercial Operations

FLSA Status : Exempt

Position Overview:

The Sr. Analyst, Global Sales Insights reporting to the Director, Global Sales Insights is primarily responsible for the development of sales insight tools and reporting of key performance indicators (KPIs) related to our commercial objectives and performance. These KPIs will be designed to uncover insights needed to make data-driven decisions on commercial objectives and priorities. Insights will cover a broad range of areas including alignment and effectiveness of commercial incentives, organic demand generation, marketing campaigns, sales excellence (e.g. territory planning), field expansion, and HCP segmentation.

Working in a dynamic, collaborative team environment, the successful candidate will support Insulet’s commercial success. The ideal candidate will have a demonstrated ability to comprehend business process and context, while also having the technical skills needed to develop and report-out insights at all levels of the organization. Candidate should possess strong written and oral communication skills and the ability to propose effective solutions in response to each business need. Must have the ability to learn quickly and comfortable getting into the details. Additionally, this position requires a person with the flexibility to move between routine operational, project, and end-user tasks quickly and seamlessly. Successful candidate will be able to effectively manage projects with demonstrated collaboration and teamwork with the internal and external stakeholder and vendors. This is a hands-on role playing a key position in driving the growth of Insulet over the next several years!

Responsibilities

• Understands company strategy, market opportunities, and corporate strategic imperatives.
• Drives linkage of corporate strategy to commercial objectives through development of tools, reports, and related insights.
• Builds and maintains strong rapport with commercial business partners in sales, marketing, sales excellence, and other departments to develop sales insights in support of their respective initiatives to ensure ongoing operational needs are met.
• Drives continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g salesforce.com), reporting and training.
• Develops and maintains performance dashboards and comprehensive reporting
• Proactively “connects the dots” across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions.
• Through insights and connectivity with commercial teams, identifies and evaluates fundamental underlying commercial challenges, providing recommendations for actions needed to improve and/or mitigate risk.

Required Skills and Competencies

• Outstanding data management/analysis capabilities required
• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously
• Ability to work in a time-sensitive focused, dynamic environment, consistently producing deliverables within agreed upon timelines
• Excellent communication, influencing and negotiating skills are critical
• Ability to analyze business processes, design process improvements, and train business users on the new processes.
• Experience supporting or working with a commercial organization, preferably in the pharmaceutical, or medical device industry.
• Positive, results driven, rational, logical, team player
• Familiarity with Power BI, Tableau, or other analytics tools preferred

Education and Experience

• Strong experience working in commercial analytical roles of increasing responsibility.
• BA/BS degree, ideally in finance, accounting, marketing, economics, or information technology, or relevant equivalent work experience.
• Experience driving commercial/sales process improvement.
• Demonstrated ability to develop and communicate KPIs, insights and related recommendations.
• CRM Experience working with salesforce.com, and other analytical tools. Advanced Microsoft excel, and salesforce.com dashboard and reporting skills preferred.
• Ability to conduct sophisticated and creative analysis of complex problems
• Strong written and verbal communication skills with the ability to manage stakeholder relationships across the organization
• Ability to establish strong relationships with all levels of an organization
• Perceptive, critical thinker with the ability to solve challenges creatively
• Proven ability to prioritize, multitask, and manage multiple complex bodies of work in a fast paced work environment
• Confident, self-aware team player open to receiving/providing feedback to peers and colleagues
• Proficiency with various software applications, including but not limited to: MS Office, MS Visio
• Knowledge of salesforce.com concepts including standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy, campaign objects, Salesforce Lightning preferred.
• Proven ability to provide business analysis and system development/configuration deliverables related to process improvement.

Additional Information

• The position can be remote, hybrid or in-person at our London office. The preferred location is near London, UK.
• Travel may be required once per quarter on average or based on business needs.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote

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