Product Designer

Join the Revolution in Commercial Real Estate. Welcome to Equiem!

The commercial property landscape is undergoing a seismic shift, and Equiem is at the forefront of this transformation. Our mission is clear: to humanize the built world through innovative technology that genuinely understands people's needs.

Smart property owners recognise the importance of customer engagement and data-driven insights to predict and minimise the risk of tenant turnover. Equiem's groundbreaking platform is specifically designed to address the challenges facing commercial real estate today. From unconnected data streams to the demand for premium workplace experiences and outdated facility tools, EquiemONE is the solution.

Our ecosystem delivers efficiency, experience, and intelligence by connecting all stakeholders within a building and across portfolios. From landlords and leasing teams to tenants, retailers, and workplace managers, Equiem One brings everyone together for seamless collaboration.

Trusted by over 150 leading real estate organisations, Equiem is active in more than 145 million square feet of commercial buildings globally. With over 300,000 users across 800 buildings spanning 25 countries, our platform boasts an impressive customer Net Promoter Score (NPS) of over 55%.

Join us in shaping the future of commercial real estate. Equiem's versatile platform can suit a wide range of assets, whether A to C-grade buildings, business parks, or mixed-use properties.

Are you ready to be a part of the revolution? Apply now to join our dynamic team and make a difference in commercial real estate!

Requirements

The Role

We seek top-tier candidates to join us in a pivotal role where you will be at the heart of our mission. We are a small and intimate business, but we are growing! You will report to the Senior Product Manager and will work closely with our Engineering team members and the global Product team.

You'll be based in our Head Office in Melbourne CBD, right at the heart of our company. While there will be times when you need to be in the office, there is ample flexibility in working from home. We are open to you working a four-day week if this suits your lifestyle.

As a Product Designer, you'll be at the forefront of driving our product's success. You will weave together ideas and concepts into captivating visual and interactive experiences that captivate users, ensuring they're intuitive, efficient, and satisfying.

Your ideas will be valued, your contributions recognised, and your potential unleashed.

This isn't just any role—it's an end-to-end journey. From delving deep into user insights through meticulous research and exploration during product discovery to crafting designs and conducting user testing, your influence spans the entire product lifecycle.

But that's not all. This role requires a kaleidoscope of skills, including expertise in user-centered design, information architecture, and visual design. Armed with design thinking tools, you'll navigate complexities with ease while mastering communication, collaboration, and the art of deciphering both quantitative and qualitative data.

Where You’ll Make an Impact

In your role, you'll contribute to various stages of the product lifecycle, from discovery to delivery.

Product Discovery:

• Spearheading user research initiatives to gain profound insights into user behaviors, needs, and pain points.
• Employing qualitative and quantitative research methods, including interviews, surveys, and usability tests, to inform product decisions, with the flexibility to facilitate workshops as necessary.
• Translating research findings into actionable insights and compelling narratives that fuel product innovation.

Product Delivery:

• Collaborating seamlessly with engineers to implement designs, offering guidance and support throughout the development process.
• Conducting user research and usability testing to collect feedback and validate design decisions, ensuring alignment with user needs.
• Keeping abreast of industry trends and best practices in design and technology to enhance product delivery continually.

Your efforts will result in a range of tangible outputs, including:

• User research plans (interviews, surveys, web searching) & synthesized learnings
• Empathy maps
• User journeys & user flows
• UX wireframes
• Prototypes
• Personas
• Style guides for developers
• Usability testing
• Usage analytics & customer feedback reports
• Process mapping

Who Are You?

Your greatest strength is a strong user-centered mindset. This involves deeply understanding user needs, behaviours, and pain points to create intuitive and engaging products that provide an excellent user experience. You:

• Bring extensive experience in the property industry, coupled with a deep understanding of its intricacies, needs, and challenges.
• Have a proven track record in designing intuitive and engaging UI/UX experiences for web and mobile applications.
• Demonstrates proficiency in popular design tools like Sketch, Figma, Adobe XD, and more.
• Possess a firm grasp of user-centred design principles and methodologies.
• Excel in communication and collaboration, fostering effective teamwork.
• Thrive in dynamic, fast-paced environments, readily adapting to evolving priorities.

Desirable:

• Degree in Design, Human-Computer Interaction, or a related field
• Experience in SaaS (Software as a Service) industry

Benefits

Ready to Make Your Mark?

If you're ready to join a team that values passion, creativity, and excellence, we want to hear from you! Apply now to take the first step toward an exciting new chapter in your career.

Let's build the future together!

What’s in it for You?

• A vibrant and inclusive work culture that fosters growth and development.
• Opportunities for continuous learning and professional advancement.
• Flexible work arrangements for any roles where it makes sense. We are about outcomes, not clock-watching.
• It's important to prioritise our well-being, so take a paid day off, annually.
• Paid volunteer leave.
• Paid parental leave - 12 weeks for the primary caregiver and 4 weeks for the secondary caregiver.
• Ability to purchase additional leave - after 12 months of service.
• Team social events - we do hang out outside of work!
• Access to support from our Employee Assistance Program.

Diversity & Inclusion

As a company, we genuinely embrace diversity and inclusion on a daily basis—so much so that to us, this goes without saying. For our hiring process, this means that all candidates are assessed based on role requirements, regardless of race, colour, religion, gender, sexual orientation, national origin, or disability. If you require assistance to be included in our process, please contact people@getequiem.com, quoting the job title and reference number.

How to Apply

We move quickly and reserve the right to close applications at our discretion, so if you don’t want to miss out, apply today!

We can only accept applicants with full, unrestricted work rights in Australia. You will be required to complete an Australian Criminal History Check, which we’ll take care of.

Important Note: We appreciate the interest of all candidates. However, if you have previously applied for this position and were not selected, we kindly ask that you do not reapply at this time.