Product Specialist

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter!

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Position Description:

Product Specialists work under the direction of the Global Laminates Product Line Manager. Their scope is focusing on execution and analytic support, and they are expected to know and contribute to the broader strategic work. Product Specialists work with cross-functional team to ensure excellent product delivery and support to achieve product growth targets. They will need to acquire knowledge about products, analyze product financials, understand market trends, develop product price and profitability strategies, identify opportunities for profitable growth and recommend improvements.

This position is based in Taiwan. It requires occasional travel between the DuPont centers and customers in the globe, increasingly this role will be part of the global cross functional team supporting global programs. This position will work closely with Product Line managers and PCF leaders to focus on specific product families to drive sustainable and profitable growth.

To be successful as a Product Specialist, candidate must have a strong desire to learn, willingness to work with others, passion for the products you work with, and a strong sense of responsibility and agility. Outstanding Product Specialists should have a meticulous eye for details, feel comfortable from moving from planning to execution, a dash of curiosity and creativity to think outside of the box, excellent communication skills, and the ability to work both independently and within a team.

Key responsibilities include:

• Answering product-related questions from internal and external customers and addressing queries promptly
• Collaborating with x-functional teams to support PCF (Product Commercialization Framework) projects, portfolio management decisions, demand and supply reconciliation, and execute product decisions
• Planning, coordinating, and assisting with new production assets customer qualifications, new product releases, and events.
• Managing product financial database for pricing, portfolio health, Integrated Business Planning (IBP) process, strategy planning, and senior leadership reviews
• Managing technical and operational database for product families to support customer inquiries
• Provide adequate and timely product support with cross-functional team for managing and creating technical data sheets (TDS), certificate of acceptance (COA), customized customer labels, environment management substances survey (EMSS), hazardous substances management (HSM), supplier declaration of compliance (SDOC), production part approval process (PPAP), etc

Product Specialist Requirements:

• Solid analytical skills and data mining capabilities
• Extensive experience in operation, supply, demand, marketing or customer service would be advantageous.
• Ability to pay more attention on details
• Articulate and able to perform demonstrations that engage and inspire.
• Deadline-driven and flexibility to work after hours.
• Superb verbal and written communication skills
• A strong growth mindset.
• Ability of coordinating and working with x-functional and x-regional teams

Required education, skills and experiences:

• Bachelor’s degree; master’s degree or higher preferred
• 7+ years’ experience
• Prior project or product management experience are nice to have; certifications are a differentiation
• Excellent analytical skills; embracing diversity; collaborative; business results-driven
• Excellent written and oral skills in English and Mandarin Chinese; additional language skills are an advantage
• Broad knowledge of MS Office, and general computing software. Modeling experience is considered a differentiation
• Customer focused, takes initiative, willingness to learn, strong communication

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.