Your influential mission. You will...
- Deliver outstanding customer support and customer care to our clients
- Handle queries of existing customers via chat, e-mail, and/or phone calls (e.g. log-in issues, payments, withdraws, bonuses, responsible gambling, and general terms and conditions)
- Use a professional and friendly approach in assisting with queries
- Be empowered to resolve any customer issue
- Follow our company's procedures and keep up with the standards
- Meet predetermined personal and team targets
- Keep the job knowledge up to date
Requirements
Components for success. You...
- Have fluency in English, ideally a native speaker
- Are available to work on shifts, including late hours
- Possess experience in online customer support
- Have strong computer literacy
- Have excellent communication and multitasking skills
- Describe yourself s a team player who is open to sharing knowledge and supporting colleagues
- Have a motivation for achieving preset goals and targets
Playtech
Playtech is a global leader in the gaming software business, maintaining a large and integrated network of successful products
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