Field Application Engineer

The Field Application Engineer (FAE) is responsible for designing the most appropriate solutions based on Delta’s products in order to meet customers’ requirements .The FAE is also responsible for providing technical and commercial support to Delta sales and marketing team.

Main responsibilities and tasks

• Provide technical support to sales and product marketing in an accurate and timely manner
• Support for the preparation of quotations
• Support on preparation of technical documentation to meet local regulations
• Preparation of recommendations and expert advice on solutions - consultancy
• Assist in resolving technical inquiries in collaboration with the development team
• Assist in identifying new market opportunities, local laws and standards
• Provide occasional support to customers with complex technical challenges
• Maintain business relationships and service delivery to our customers
• Demonstrate a comprehensive understanding of the product lines to the customers
• Customer trainings on planning, installation & commissioning procedures
• Support sales on marketing events & exhibitions

Requirements

• Bachelor's/Master's degree in electrical engineering or equivalent training
• 3-5 years of experience in electric vehicle charging solutions, energy storage systems, or power conditioning systems
• Fluency in English and Polish
• Excellent problem solving, critical thinking and troubleshooting skills
• Ability to specify requirements to the development department
• Ability to work independently in an international team
• Customer orientation, good communication and interpersonal skills
• Occasional willingness to travel and existing driver's license