User Researcher

You know that corporate document or piece of research you know you have somewhere but you can’t seem to find it? 🤯 The struggle to gather, organize and visualize all corporate knowledge and insights is real.

We are Stravito and this is the problem we solve.

Due to the universal nature of this problem, our customers come from various industries all around the world. We help world-leading organizations, such as McDonald’s, Nestlé, Burberry and Heineken, get closer to their customers and make better, insights-backed decisions by organizing their knowledge and making it easy to access through our intuitive platform.

We really mean it when we say we're a diverse and international team as our team of 90 has more than 30 different nationalities! We are guided by our operating principles: simplicity first, an “own it, do it” mentality, embracing different perspectives, and enjoying the journey together.

About the job

We are now looking for a skilled and dedicated User Researcher to join our newly formed Product Insights team. You’ll be responsible for making sure that Stravito – and the Product and Design teams particularly – knows and understands the fundamentals of our different user groups, including aspects such as their:

• Needs and motivations
• Responsibilities and deliverables
• Tasks, workflows, and processes – and the problems and friction our users face in their jobs
• Human interfaces and tooling

Your responsibilities will include:

• Planning and conducting user research both in person and remotely to support our strategic and operational work
• Analyzing and synthesizing findings and actionable insights from such research
• Building and maintaining a library of user insights and descriptions of our different user groups
• Defining and maintaining a meaningful structure for our customer/user feedback platform

Though the focus for this position is to aid and support our high level product related strategic and decision making processes, you will also take an active part in the work of the different product teams; from providing guidance and support on research methodologies and usability testing/evaluation, to taking on tasks related to the teams’ initiatives. Depending on who you are, your skill set, and what direction you want your career to take, you may also take on tasks as part of our Design team from time to time.

You will belong to our Product organization and, together with your team, own the responsibility for both qualitative and quantitative aspects of understanding our users and the usage of our products. This role is initially a one year maternity leave cover.

About you

We are looking for a strong team player with exceptional curiosity, as well as an open and cooperative mindset. To be successful in this role, you will need:

• A relevant degree or corresponding theoretical knowledge
• At least 3 years of proven work experience as a user / UX researcher
• The ability to take ownership of an area; including establishing and maintaining relevant internal and external relationships
• The ability to articulate and champion best practices – enabling the organization to learn from your expertise
• The ability to create persuasive narratives regarding research learnings

What’s in it for you?

You will join a remote-first and globally spread team, with company events a couple of times each year as the icing on the cake 🎂 We offer a fun, collaborative environment where everyone truly cares and helps each other. We have zero micro-management and instead you are encouraged to cultivate your own processes while giving and receiving feedback for improvement. Add to that a competitive compensation package, the possibility of working with cutting-edge technology in our industry (such as GenAI) and to be part of simplifying the professional lives of many - what’s not to like?

We look forward to hearing from you!