Technical Program Manager - Engineering Platform

About the Role

The Technical Program Management (TPM) team has been tasked with making our engineering teams, especially the Engineering Platform team, more effective by identifying and executing opportunities to organize shared engineering systems and initiatives, to bring about useful standards, to foster the creation of learning materials, training opportunities and so on.

As a TPM for Engineering Platform, you’ll be responsible for organizing and driving our efforts to develop and drive the adoption of solutions built in this space. This is a leadership role that requires you to have a solid foundation of both technical and collaborative skills that can be used to effectively influence a large, diverse, and talented engineering organization.

You will collaborate closely with Engineering Platform, SRE, Infosec, and PDG teams to manage infrastructure budget/cost including but not limited to finding opportunities for optimization, assisting in the execution of programs, and performing operational tasks such as financial reporting, planning, and facilitation of requirement gatherings and meetings with several stakeholders.

What You Will Do

• Manage the execution of multiple high-complexity, technically-oriented projects in parallel.
• Build healthy project teams that are productive, efficient, and fun to be part of.
• Develop roadmaps that capture both short-term milestones and the long-term direction for each project.
• Proactively address issues and communicate status for your team and your partners to bring projects in on time and within budget.
• Identify and predict risks to projects across multiple teams and develop mitigation and contingency plans to address them.
• Incorporate metrics into all stages and communications of projects to remove subjectivity and ensure data-driven decision-making.
• Identify opportunities to help Gojek build a technology platform that is both a cutting-edge competitive advantage and incredibly cost-efficient.

What You Will Need

• A track record of success working closely with customers (internal or external) to thoroughly understand their problem space, clearly articulate their requirements, and facilitate the work to build their solutions.
• An insatiable need for clarity - you are not phased by ambiguity and will push hard to ensure goals, milestones, roles, responsibilities, dependencies, risks, etc. are all crystal clear to everyone involved.
• Extraordinary communication skills - you have the ability to write and present ideas clearly, concisely, and in an engaging manner. You are an active listener and have deep empathy for the people around you.
• Exceptional collaboration skills - you understand the importance of relationships, you know who is fully on board, who is not, and why. You have the drive and the ability to build teams and coalitions. You ensure everyone feels they have been heard, drive alignment, and inspire commitment to the goal.
• A strong drive for results - you understand the difference between activity and impact. You prioritize and measure success based on the scale of the contribution you can make. You’re expected to be a big-picture thinker and strategic partner but you’re also willing to get your hands dirty and do whatever it takes to help your team deliver high-quality work against tight deadlines.
• Good understanding of Technology and ability to coordinate with Engineering and Product Management teams to build roadmaps and help problem solve issues by building and implementing technical solutions.

About the Team

Technical Program Management (TPM) is a new role within Gojek that will mature our engineering platform, play a critical role in establishing shared systems, fostering engineering excellence and a healthy engineering community across all of our products. TPMs are experienced technologists responsible for creating clarity, ensuring we’re working on the right things, driving execution and managing risks on critical projects that involve quite a bit of cross-group collaboration.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.