Senior Corporate Account Manager

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

Working as an integral part of the New Zealand corporate team the Senior Corporate Account Manger is responsible for winning, servicing, and growing a designated portfolio of mid-tier and larger corporate clients. In providing a best of breed client experience this role encompasses responsibility for new and existing revenue targets whilst ensuring a minimum level of customer churn across the portfolio.

An outstanding Senior Corporate Account Manager will possess deep business development skills as well as specialist FX dealing experience with the primary aim being to maximise value and catch full wallet whilst always advocating for the client’s best interest.

In managing the foreign exchange requirements of a large portfolio, a Senior Corporate Account Manager will be well rehearsed in articulating the Company’s value proposition with a view that growth and peripheral client opportunities will be identified and won over time.

What you do

• Actively seek to win, establish and nurture a large portfolio of corporate clients
• Intelligently research, identify and track new leads and corporate opportunities
• Present and explain the Company’s value proposition, products and services to new and existing clients
• Pro-actively service new and existing clients across all available outbound channels, providing best in class expertise and specialist market and product knowledge
• Provide responsive and efficient management of all inbound enquires
• Actively promote the Company brand throughout the region
• Effectively and efficiently track performance and exceed activity and outcome standards using existing CRM tools
• Proficiently navigate all workplace applications and technologies
• Strictly adhere to the full suite of the Company credit, risk management and group policies
• Actively engage and work closely with the ANZ sales, partnership, marketing and corporate dealing teams in pursuit of regional commercial objectives

Requirements

What you bring

• Diploma or degree in business or related field desired.
• 3-5 years of relationship management experience within Financial Services. FX experience highly desired.
• A deep understanding of financial markets and applicable products
• Ability to interact and communicate with all client types
• Advanced problem-solving skills
• Ability to work autonomously
• Strong attention to detail