People Operations Business Partner

THE ROLE

OLIPOP is searching for a People Operations Business Partner to join our team. This position focuses on creating a phenomenal employee experience for OLIPOPPPERS by bringing our People programs to life in partnership with business leaders. In this role you'll have to prioritize your time to build effective relationships with each department, helping employees and leaders to achieve their goals by focusing on two key levers: development and performance. You’ll also get an opportunity to work on a variety of high-visibility People projects that will unlock new capabilities for our organization. You’ll be a great addition to our team if you can play at both consultative and tactical levels, are able to think critically and creatively to solve problems, and are a skilled coach and communicator.

RESPONSIBILITIES

• Partner with business leaders to develop methodology to continually assess team health & performance in a systematic and rigorous way.
• Be regarded as a trusted thought partner to all employees - helping folks to interpret policies, engage in healthy communication, navigate career development and other employee lifecycle demands.
• Support healthy organizational culture by coaching folks through conflict resolution, modeling expert-level negotiation and communication skills.
• Coach leaders through decisions related to team structure, compensation, employee onboarding, performance management, goal setting, development, engagement, and other people-related topics.
• Partner with the People team to design thoughtful and effective performance management strategy and tools.
• Conduct thorough and timely investigations with clear documentation of findings.
• Train managers on the basics of people management, ensuring they understand their role, applicable internal programs and policies, and how to partner with the People team.
• Support successful execution of the performance review cycles by partnering on training for managers and employees and ensuring they are well-equipped to conduct high quality reviews in a timely manner.
• Administer company engagement programs, including supporting survey and action planning activities, and suggesting/executing activities that support company engagement initiatives.
• Create and update People Operations process documentation, standard operating procedures, help guides and various other resources to be used within the department and by OLIPOPPPERS at large.
• Create systems to self-audit processes to ensure nothing slips through the cracks and when it does, we catch it quickly.
• Collaborate with the People Operations team as needed to deliver the best support and service to every Olipop employee.

QUALIFICATIONS

• Minimum of five years of experience as Business Partner focused on the areas described above.
• Minimum of two years of experience as a Business Partner in a startup organization where you designed/built programming from scratch or were the first Business Partner hired.
• Proven results as a thought partner, influencer, change management champion, and advisor.
• Solid knowledge of performance management and measurement practices with an ability to develop novel approaches to both.
• Solid knowledge of a variety of Total Rewards practices, comfortable with explaining compensation decisions and philosophy.
• Ability to take initiative and work autonomously – you act as a thermostat, not a thermometer, and can run with something from beginning to end.
• Ability to work with ambiguity, think critically, make decisions and solve non-routine problems based on your experience and through solid reasoning skills. Not a rule follower for rule’s sake
• High level of discretion when dealing with confidential and sensitive matters.
• Ability to communicate clearly, empathetically and firmly in a variety of settings - verbally, in writing, 1 on 1 and in large groups.
• Competence in Google Suite and Microsoft Suite - ability to create engaging training presentations and other materials.
• Experience working with common People metrics and creating dashboards to monitor org health & performance a plus
• Experience with managing intranet/internal communications a plus
• Experience with team collaboration tools such as Slack and Zoom is preferred.

REPORTS TO:

People Operations Manager

COMPENSATION:

$100,000-$115,000 base salary + bonus