Business Navigation and Operations Manager

• Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.
• Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals.
• Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.
• Having the full understanding of the Profit & Loss for the store and steer actions to provide a store in shape as new, reducing costs and considering all impact on the P&L. Follow up the result and create forecasts and (if needed) activate scenario plans.
• Optimise and develop the store results and performance continuously by implementing best practices, using close the gap to identify opportunities and follow-up benchmarks KPIs.
• Provide relevant, user-friendly business information, promoting standardised reporting and securing competence in the organisation to allow for analysis and understanding of performance to make optimal business decisions.
• Secure that all investments are done with a proper analysis or business ROI considering all aspect of the different projects.
• Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning.
• Provide a safe, secure and compliant environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of Risk and compliance, cash administration routines, accounting rules etc.
• I am seen by co-workers in all functions as an approachable, trustworthy and knowledgeable speaking partner who leads by example and taking a multidimensional approach to steering the business.

Requirements

Knowledge

• Minimum of 7-10 years supervisory experience in Finance and Operations Teams.
• Degree in Business/Finance/Economics or related field.
• High level of proficiency in Microsoft Office applications especially excel.

Motivation

• Leading business through people.
• Steer the business towards long term growth and profitability.
• Constantly look for more effective ways of working.
• Interest in home furnishing and understanding of IKEA values and what it means for people's everyday life at home.
• Interest to share knowledge and learning.
• Must have the ability to create an environment where the IKEA values are strong and living reality that embraces the diversity of co-workers and visitors.

Capabilities

• Strategic business partner, with analytical skills able to translate business needs into financial consequences and solutions.
• Good communication skills with ability to influence and create energy and commitment within the organisation.
• Strong sense of urgency and result orientation.
• Ability to recognise outside trends relevant for your local market and translate them into business opportunities.
• Experience of leading teams in retail environment.
• Communication skills with all the company.
• Must be able to communicate and understand English.
• High level of integrity and maturity.
• Budget and business steering.
• Must have highly developed networking skills. ​​​​​