Operational Design & Fulfilment Analyst - Net Zero

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

We have a new opportunity for an Operational Design & Fulfilment Analyst - Net Zero who will support the Design Lead to map and manage new colleague and customer journeys that meet desired customer and commercial outcomes.

What will you do?

• Understanding of the end-to-end journeys for the Net Zero portfolio
• Working with wider Commercial Proposition teams to ensure products and process designs complement labour strategy and future operational plans (both field and office) across Net Zero
• Stabilising the fulfilment journey capturing and defining the wider industrialisation requirements allowing the business to grow rapidly with greater automation, efficiency, and im...