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Associate Support Engineer

RemoteEntry
๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐEquity
Support Engineer
Customer success & support
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Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.

About the role:

The Associate Support Engineer provides technical support and assistance to customers or who encounter software, hardware, or network issues. This role involves troubleshooting problems, resolving technical issues, and providing guidance to ensure efficient and effective use of products or services. Support Engineers play a critical role in maintaining customer satisfaction, resolving technical challenges, and enhancing the overall user experience.

What you will do:

o Provide first-level ...

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EasyPost

EasyPost is a YC unicorn whose mission is to make shipping simple for businesses.

Logistics
Startups
Technology

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๐Ÿญsoftware development
๐ŸŽ‚2012

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