Business Intelligence & Analytics Manager

ABOUT THE JOB

Want a 3D Career? Join Norgine.

At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community.

We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits.

Bring everything about yourself that you’re proud of, whether that’s your passion for making a difference, focus on others’ well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community.

In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people’s wellness as much as you do.

Because at Norgine, we transform lives with innovative healthcare solutions.

We have an exciting opportunity for a Business Intelligence & Analytics Manager to join Norgine.

The person holding this position will report to a Senior Director, Global BI&A, and be a member of the global commercial team.

The core responsibility of the BI&A Manager is to provide business intelligence, insights and analytics activity to selected Norgine brands operating within brand and project teams in a matrix management structure. This will entail:

- Supporting business decision making through the provision of recommendations based on solid evidence for the region and more broadly for the global organization

- Optimising the sales performance and profitability of Norgine brands in the region through the use of market and customer insights / intelligence to generate actionable recommendations through all stages of the lifecycle

- Support to sales management of the region to ensure optimal and timely reporting and insights to the sales organization

- Build and maintain data structures and visualization with both global, local and support team

- Input to long term strategic planning for pre-launch and post launch products including the generation of forecasts for 5YP purposes from a regional standpoint

- Develop and deliver local insight plans (analytics, CI, market research) that deliver on core business needs.

If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.

KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

1) Business Decision Support

To fully appreciate and understand complex business issues. Design and implement relevant methodology to generate the necessary evidence base to enable actionable recommendations to be made to resolve them.

2) Optimise the sales performance and profitability of Norgine brands through the use of market and customer insights / intelligence to generate actionable recommendations.

To develop pre-launch market research plans that will deliver the optimal brand strategy for newly launched brands. Generate post launch performance tracking systems to continually assess KPI’s and proactively make recommendations as to how performance could be enhanced. Operate in a fully integrated way with the Global BI&A team, the broader global organization and regional stakeholders to help drive change.

3) Develop fit for purpose insight plans at a global level and ensure local plans are aligned.

To understand the critical success factors, risks and opportunities for each brand by developing a deep expertise of the therapy area concerned at a global and local level. Utilise these insights to build insight plans that are fit for purpose and ultimately drives profit growth.

Ensure that local plans are aligned to global plans and co-ordinate insight activity on a brand specific basis globally.

4) Champion and manage CI (Competitor Intelligence) activities for selected brands

To own and champion CI activities for relevant brands through adherence to the existing CI process. Ensure all functions recognise the importance of CI and fully engaged in the process. Review, prioritise and act on competitor intelligence activity in a timely manner.

Ensure that for each brand there is a future competitor landscape map in place. Ensure that the development of these competitors are tracked closely, a risk assessment completed and that a defence strategy is in place in advance of any launch.

5) Share best practice and drive positive change and continuous improvement

Collate and aggregate all data on a per brand basis from global and local sources and ensure that best practice learnings are exchanged with all relevant personnel.

Constantly look for improvements in all aspects of what we do in business intelligence and make recommendations accordingly, do not accept the status quo.

6) Provision of regular and ad hoc reporting

Deliver all commercial reports in an accurate and timely manner and to the highest quality standards, including regular reports and ad hoc requests. Utilise all available data sources to add insight.

7) Manage data and systems suppliers

Ensure the organisation has access to the most relevant data sources and select the most appropriate suppliers. Manage the on-going relationship with suppliers to ensure Norgine receives excellent customer service and value. Ensure Norgine maximises the return on investment on any databases and tools by ensuring they are used appropriately, well understood and end users are trained to use them effectively. Continually develop and enhance the BI tools Norgine use and work with an extended team in India and Eastern Europe to deliver optimal data and insights systems.

Complexity

The BI&A Manager will operate within a matrix management structure, in cross functional teams (with brands at all stages within the life cycle) and across geographies. This will involve managing numerous stakeholders across the business including management in global and local functions. An appreciation of cultural differences and a detailed understanding of the local business environment will be required.

Complex business related issues will need to be understood and actionable solutions delivered through the development and delivery of robust insight projects. The ability to constantly challenge the business, brand strategy and status quo in a positive way to proactively drive continuous improvement in all aspects of business intelligence will be required. Good financial understanding, business acumen and an entrepreneurial vision are required.

Accountability

The individual will be accountable for the development and execution of insight plans globally and locally on time and within budget. In addition, the role is accountable for business intelligence activities required to support the selected Norgine brands in the region as outlined in this job description.

Relationships

Key stakeholders will include regional Brand Managers, the regional sales organization and Senior managers both globally and locally. The individual will need to operate in a matrix management environment and across geographies and build strong relationships with all relevant parties.

Requirements

• A strong understanding of how insights are generated and can be utilised to directly and indirectly impact sales revenue and profitability by making sound, fact-based decisions
• Good financial understanding, business acumen and an entrepreneurial vision
• Proven track record of delivering reliable and robust market insight projects to support business decisions across brands in multiple therapy areas and in each stage of the lifecycle.
• Experience of pre-launch planning and the ability to develop and deliver a pre-launch insights plan to help build the commercial launch platform.
• Delivery of competitor intelligence activity.
• Experience of patient and volume-based forecast modelling.
• Ability to design and produce regular and ad hoc reports utilising various data sources and based on KPI’s.
• Ability to operate in an international matrix management environment.
• Good level of English a must and fluency in major language(s) of the region a clear plus.

Benefits

Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information.

Sound good? Find out more about the career you’ll have with Norgine, then apply here.