Customer Care Operations Analyst

Hybrid
Mid-level
🇵🇹 Portugal
Customer Support Specialist
Customer success & support
 

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Profile Title : Operations Analyst

Business Title: International Customer Care Operations Data Analyst

Manager/Supervisor: International Customer Care Data & Analytics Manager

Department : International Customer Care – E2E Customer Experience

FLSA Status : Exempt

Position Overview:

The Operations Data Analyst is part of the International Customer Care Operations team that supports Customer Care Leadership and the wider Customer Care team. This role is responsible for reviewing production-based data which includes, and is not limited to, calls, complai...

 

 

Insulet Mexico, S.DE R.L.

Insulet Mexico, S.DE R.L.

Insulet is a company focused on improving the lives of patients through innovative technology, such as the Omnipod® product platform.

🏥Good health and wellbeing
Medical Devices
Healthcare
Technology

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