Principal Finance System Operations Manager

The Accounting and Financial Operations team at Chainalysis is focused on building the appropriate accounting rigor and infrastructure while simultaneously maturing and transforming back office operations. We strive to grow our processes, operations, and team to meet the rapidly expanding needs of the business. We seek to match the pace of innovation of the business and to deliver real time and meaningful insights to the business.

The Principal Finance Systems Operations Manager owns the strategy and roadmap for aligning the key features and functionality of the SaaS Finance Technology platforms with the overall business goals and processes of the Finance team. They are also responsible for partnering with the Business Systems Team to prioritize systems projects into sprints over the course of the fiscal year. The ideal candidate will have extensive experience building and scaling systems and processes as an individual contributor. This individual will seek to build upon our current processes by securing quick wins while also creating a path to invest for the future. Most importantly, they understand how to scale the department in line with the business and are excited to work at a rapidly evolving, mission-driven organization.

In this role, you will:

• Mature back office operations, systems and processes by leading a diverse array of initiatives

• Work with Finance leadership and end-users to develop a roadmap for NetSuite

• Collaborate and work with the Business Systems team to understand Chainalysis’ systems landscape across Finance, Revenue, People and other functions that work with Finance

• Collaborate with key finance and business systems stakeholders to create a prioritization of systems projects. Action the list and address the identified gaps, inclusive of planning tools, PSA tools, commissions tools, T&E tools and more

• Lead with a process point of view complemented by extensive systems knowledge - make sure that process reengineering and building is at the forefront of projects

• Understand how the ERP is used across Chainalysis and evaluate how to improve the employee experience through self-service and enablement - help empower the business to do more on their own

• Track progress and updates to roadmap and communicate status and changes to stakeholders

• Develop cross-functional partnerships and understanding across corporate functions, in order to identify downstream impacts and information / knowledge sharing

We’re looking for candidates who have:

• Extensive hands-on, power-user proficiency with NetSuite
• A strong sense of initiative and the ability create and manage their own workload
• The ability to gather and prioritize business requirements into functional and non-functional requirements for the Business Systems team to execute
• Experience creating materials and resources to support ERP policies and processes, including creating and leading demonstrations and building quick reference and “how to” guides
• Excellent project management, time management, and stakeholder management skills
• Produced test scripts, plans, and supported UAT testing in an ERP
• Implemented and maintained SOD controls and SOX compliance in core systems
• Experience with designing role-based access control and working with IT to manage single sign-on
• Previous experience in a B2B, enterprise SaaS environment

Nice to have experience:

• NetSuite Advanced Revenue Management experience preferred
• Deep, hands-on, power-user experience with a Planning and Forecasting tool like Adaptive Insights, Anaplan or similar
• Experience with BI tools like Tableau and data warehouses like Snowflake or Databricks
• Familiarity with Salesforce as part of a holistic Quote To Cash process
• Comfortable with writing out policies for system usage
• Experience with facilitating training sessions and onboarding for new as well as power users
• Experience with a PSA tool like OpenAir or Certinia (Formerly FinancialForce)

Technologies we use:

• NetSuite OneWorld, Adaptive, Coupa, Tesorio, Floqast, Avalara, Navan, CaptivateIQ, ADP, ActivPayroll, Papaya Global, Salesforce, Workday

This position is ineligible for visa sponsorship.

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.