Senior Enterprise Account Manager

We are looking for an experienced Account Manager who has a knack for building deep customer relationships and driving incremental business within our existing Freshworks customer base through value-driven approaches. The ideal candidate should be a self-starter with a growth mindset and eager to learn. They must be capable of developing and executing account plans while consistently meeting revenue targets, thriving with a can-do attitude in agile environments.

Responsibilities:

• Drive expansion through upselling and cross-selling to meet or exceed revenue targets
• Demonstrate selling value to key stakeholders within accounts
• Build a plan to maximize revenue and customer satisfaction within your accounts
• Create and articulate compelling value conversations with C-Level stakeholders, working in alignment with internal stakeholders such as Customer Success, implementation, Billing, Support, deals teams, etc.
• Close large, complex deals involving multiple executive-level stakeholders
• Collaborate with and lead a larger cross-functional team to the closure of large, complex deals
• Exceed activity, pipeline, and revenue goals quarterly
• Build strategies and execute th...