Lead Business Analyst

Established in 1985, Morning Data is an award-winning supplier of world-class software and service solutions for the global insurance industry. Part of the Verisk group, Morning Data enjoy a long and rich history in the insurance industry, and its involvement with Lloyd's dates back to the 1970's with the provision of the green vans between London and Chatham. Today, Morning Data continues to deliver exceptional solutions to 30+ valued clients worldwide, including Brokers, MGAs, Coverholders, Insurers, Reinsurers and Captives across both start-ups and established operations.

Role purpose:

Morning Data is seeking a Senior Business Analyst to join their Business Solutions team. The ideal candidate should have a background in general or life insurance and experience in one or more London Market Insurance operations. This role involves both client-focused consultancy and analytical services, as well as internal responsibilities within the team.

Main responsibilities:

• Collaborate with business users and technical teams to capture requirements and design processes and solutions.
• Understand and document proposals for change, articulating business drivers, benefits, and desired outcomes.
• Lead requirements gathering, analyzing Change Requests against documented business benefits.
• Facilitate finalization and approval of requirements and recommendations with senior management.
• Research clients’ business models, strategies, and capabilities.
• Undertake stakeholder mapping, communication, and engagement.
• Run workshops to create detailed business, functional, and non-functional requirements.
• Supporting more junior analysts in their reviews of the coverage of tests executed by the QA team.
• Assisting during the execution of user acceptance testing.
• Leading via work allocation, quality management, problem resolution and supporting analysts within their project team.
• Liaising with Project and Account Management within their project team around planning, escalations and problem resolution.
• Managing expectations and consulting/problem-solving to entrench relationships built on trust and delivery.
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
• Leading the planning and actively support pilot projects and roll-out tasks.
• Engage in vendor evaluations, RFIs, RFPs.
• Support Sales team with demonstrations to prospects.
• Providing overall acceptance of the quality of a release before taking it to a Product Owner.
• Execute training for clients and other team members.
• Communicates deadlines and goals to their project team.
• Potential line management of more junior analysts, including setting objectives and supporting training plans.
• Work with the QA and Development practices to understand initiatives under consideration and their requirements from the analysis team and support the implementation of these.
• Coordinating the effort required to ensure that the overall solutions provided across the product suite meet client requirements.
• Assisting with the collection of estimates from other team members and using them to inform project planning internally and externally.
• Any other duties commensurate to the grade of the role.

#LI-SD2 #LI-Hybrid

Requirements

• Demonstrable experience as a Lead/Senior Business Analyst in the London Insurance market (Underwriting or Claims).
• Strong communication and senior stakeholder engagement skills.
• Familiarity with both business processes and IT.
• Sound knowledge of MS Office.
• Knowledge of SQL.
• Extensive experience working in an analysis role.
• Solid experience in managing work allocation.
• Experience managing the quality of the analysis output.
• Experience providing reviews, feedback and mentoring analysts.
• Effectively gather, manage and document requirements, and development of use cases.
• Understanding of the Project Life Cycle and Agile development and testing principles.
• Understanding of the structure and processes of the London Insurance Market and Global Insurance Market.
• Understanding of the product the analyst works in and the wider product suite.
• Understanding of process design and documentation methodologies.
• Ability to create an effective business case, from defining the opportunity and analysing alternatives to presenting final recommendations.
• Experience producing and meeting accurate estimates.

Desirable Skills:

• Experience in Underwriting and Broking related roles.
• Knowledge of programming languages such as Java or C# (not mandatory).

Hybrid Work Model: This position is based in London and offers a hybrid work arrangement.