Senior Field Sales Service Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned.

The major responsibilities of this role include:

• ACTION ORIENTED: Manage accounts, contacts, opportunities, and other required critical information in CRM on a consistent and timely basis. Recommend solutions to win new business and maintain service contract renewal business through customized programs that will enhance profitability. Lead gathering and presentation of analytic information needed to support key regional contract renewals.Achieve or surpass a targeted sales plan. District targets include growth with specific 80 customers and anchor products as well as growth in target segments.
• BUSINESS INSIGHT: Develop strategies and training to assist District Managers, Inside Sales Agents and Field Sales Service Managers with data analytics and lead generation to drive organic revenue growth. Also, identify emerging markets and market shifts while being fully aware of new products and competition status.
• BUILDING NETWORKS: Partner closely with internal and external partners, including Inside Sales, Service Equipment Dealers, National Account Managers, and Territory Sales Managers to drive enterprise revenue growth.Coordinate with Field Service Leaders, including Branch and Service Contractor agents, in the effort of delivering positive customer satisfaction with contract customers.Represent Hobart Service on various projects and presentations, including managing and attending customer events and trade shows.
• STRATEGIC LEADERSHIP: Create and support Field and Inside Sales LRP and AOP financial planning and forecasting. Leverage the ITW segmentation process to prioritize resources & effort to deliver growth.
• DEVELOP TALENT: Collaborate with Field Sales Managers to support account management and business development efforts though the development of sales approaches while supporting the onboarding development of Field Sales Managers.
• DELIVER RESULTS: Collaborate with all levels of National Account Manager (s) to lead GPO and Facility Management segments field sales organic growth strategy & resources, leveraging hybrid sales models.

Requirements

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• BS Degree in Business, Marketing, Sales, or relevant field of study
• At least 7 years extensive sales experience
• At least 3 years of people leadership experience
• Ability to communicate effectively with a wide audience range
• MS Office application proficiency to drive efficiency, productivity, and accuracy
• Customer and Quality focus