Strategic Account Manager

Job location - Germany

This is an Individual Contributor (IC) role. As a Strategic Account Manager at Freshworks, you’ll drive sales into existing defined paying accounts in the DACH region. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification, evaluation, and closing. You will advocate multiple Freshworks product lines, and as a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented. You will be tasked with increasing spending on existing product lines as well as cross-selling additional products. You will be partly targeted on churn while also managing the whole renewal and uptick process.

Role and Responsibilities

• Drive sales in a defined set of paying accounts to meet or exceed revenue targets in the DACH Market.
• Develop and execute a strategic plan that leads to the creation and maintenance of a robust sales pipeline, including opportunities in existing accounts
• Manage numerous...