At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The Customer Success Manager I , CSM, will manage and cultivate customer relationships for their assigned account base. CSM will assist with increasing overall adoption and utilization of subscribed Vendormate solutions and services. Will add value and ensure customer retention as customer’s primary contact for developing their credentialing program. Will have a passion or customer service and performance excellence.
Principal Duties and Responsibilities:
• Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts.
• Cultivates and maintains customer relationships within the assigned account base.
• Identify, create, and oversee compliance campaigns to drive compliance rates.
• Proactively analyze vendor data to determine action items to drive compliance and adoption.
• Utilize SFDC for efficient customer communications and documenting account progress.
• Utilize in...
GHX
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services
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