Junior IT Support Specialist

Key Responsibilities:

• Administering users and their corporate IT equipment and associated software
• Providing support in-person and remotely
• Troubleshooting and resolving user issues
• Implementing user change requests
• Handling support tickets, logged by users, in a timely manner
• Identifying and tracking end user hardware and software needs
• Recommending IT solutions that meet business needs
• Performing advanced hardware and software installation, configuration and deployment
• Maintaining hardware/software inventories
• Collaborating with other IT Teams to troubleshoot and resolve technical issues
• Collaboration with external vendors

Requirements

Requirements:

• Bachelor's degree in computer science, Information Technologies or a related field
• Good knowledge and hands-on experience with Microsoft’s technology:
  • Windows 10/11, O365, Intune, Active Directory
• Good organisational skills and ability to prioritise tasks

· Basic knowledge of Windows servers, networking, and security

· Analytical and problem-solving skills

· Ease of learning new technologies

· Very good English skills (both spoken and written)

· Ability to communicate at all levels

Benefits

We offer:

• Participation in interesting projects
• Stable employment
• Work in dynamic international environment
• Opportunities to develop and improve skills

Benefits:

• Private medical care
• Sport card
• Life insurance