Relationship Manager

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace.

Backed by MYOB and serving over one million employees nationally, we’re a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier and more beneficial for everyone.

About the role

The Relationship Manager will manage Flare’s high value customers. You will proactively and strategically engage with customers, which will drive long-term relationships.

A component of this role is to educate employees about employee benefits, including novated leasing. You will educate employees through a vast array of online and offline tools, such as, but not limited to, webinars, presentations, on-site customer visits, expos, and other employee-facing events.

As a Relationship Manager, you will meet individual and team targets, and you will aim to achieve a high level of customer satisfaction.

Your day to day

• Working closely with the B2B Sales Team and the Employer, to design and implement a successful go-to-market strategy.
• Managing key accounts, whilst ensuring customer advocacy and growth.
• Working closely with the Relationship Management, Marketing and Product teams, so ensure product adoption and lead generation. This includes, but is not limited to, online and offline employee activities.
• Meeting KPI targets on an ongoing basis.
• Ensuring compliance and consistent application of policies, guidelines, procedures, and legislation.
• Demonstrate team values, whilst maintaining and optimistic view and embracing/seeking feedback. Active participation in team/business meetings and events.
• Sharing process improvement ideas with the relevant internal stakeholders.

About you

• Experience within Novated Leasing, Salary Packaging, SAAS Account Management, Employee Benefits, or consumer finance Sales and/or Relationship/Account Management positions.
• Tertiary qualifications are preferred but not essential.
• Proven strong sales and presentation skills.
• Ability to build rapport quickly and engage with all types of prospective customers
• High level of verbal and written communication skills
• Ability to manage sales pipelines, high number of lead enquiries
• Interpersonal skills and ability to adapt to team environment
• Competent to use Microsoft suite of products
• Proven ability to work effectively in a dynamic Sales team environment
• Possess a high level of resilience and adaptable to change
• Able to work effectively in a busy, fast paced sales environment with a passion for selling

More reasons why you’ll love working at MYOB - Flare

🎯 Diverse, inclusive and friendly culture

🎯 Great work-life balance with our hybrid working model

🎯 Annual allowance towards your office commuting costs

🎯 Holistic EAP with Sonder, which extends not only to you but your immediate family.

🎯 Impressive events and wellness calendar

🎯 Access to online learning & development platforms, in addition to on the job training to support your growth and development

🎯 Free snacks and drinks fridge (if office based)

🎯 Access to numerous retail and hospitality discounts via the Flare App

Flare is an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply!

Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At Flare we believe that the right hire is someone who makes an addition to our culture. Moving to ‘Culture Add’ means adding team members who not only value Flare's workplace culture, but also bring an aspect of diversity that positively contributes to our workplace.

So, if you’re excited about this role, or about Flare, we’d love to hear from you!