Key Account Manager

An exciting opportunity to join the UK Sales team and work on some of the biggest author brands in the UK across a wide range of retailers. You will work across children’s and adult publishing across all of Pan Macmillan’s imprints.

Your team:
You will work within the UK Sales London based team to work on some of the biggest author brands in the UK with UK retailers. You will work across all of Pan Macmillan’s imprints across Children’s and Adult publishing.

Your role:
As a Key Account Manager, you will manage a number of key retailers across the breadth of the Special Sales market including value retail, gift, subscription boxes and specialist retailers. You will also support on some of the biggest accounts in the UK market.

This role requires a high attention to detail, drive and lots of enthusiasm to make and seal a deal!

Your key responsibilities:

• Working closely with the Head of Special Sales to agree retailer strategy and growth plans,

• Preparing and delivering presentations

• Creating bespoke publishing specific to key customer’s needs.

• Reporting on and analysing sales and accurate management and recording of deals

• Finding new business and opportunities for growth.

Essential experience, abilities and knowledge you’ll need to succeed:

• Experience working for a publisher in Special Sales or Non-traditional Sales

• Proven experience managing medium sized retail accounts

• Demonstrated ability to multitask in a fast paced environment

• Experience of managing complicated processes and spreadsheets

• Strong Excel skills

• High attention to detail

• Sales analysis skills

• A stronger presenter with ability to showcase a broad list of titles

• Numeracy and negotiation skills

• A self-starter with the ability to find and deliver new business

• Understanding of the UK Special Sales market.

Desirable skills we’d love you to have:

• Broad knowledge of the UK book market across Children’s and Adults

• Some experience in custom publishing

• A passion for reading

• Have used or are familiar with Google for Work (Gmail/Google applications).

What you’ll get in return:
In return we can offer you a range of great projects, a supportive and collaborative working environment as well as a competitive salary and benefits package.

Salary starting from: £37,000

Closing date: 11 August 2024

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Some of the benefits we offer:

• 28 days annual leave increasing with years of service + bank holidays
• Generous pension scheme
• Discounted private medical insurance
• Group income protection scheme
• Enhanced family pay and leave
• Flexible working hours and summer hours (early finish on a Friday during summer months)
• 2 Volunteer Days per year
• 75% off all Pan Macmillan books and regular staff book sales (highly reduced rates)
• Season ticket loan/advance
• Cycle to work scheme
• Discounts on shopping, Tastecard+ and gym memberships; Christmas club savings
• Daily free breakfast and monthly company lunch

This is a full time, permanent role, and will be based in our offices in Farringdon, London, with some flexibility to work from home each week.

All applicants must be able to demonstrate the right to live and work in the UK in order to be considered for this role.

At Pan Macmillan, we are highly committed to promoting diversity, equity and inclusion at every level of our organisation. We welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Our efforts to promote DEI are ongoing, and we continually strive to learn and improve our policies and practices. You can read our full Diversity & Inclusion Pledge here: [https://www.panmacmillan.com/about/diversity-and-inclusion>

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