Business Operations Manager

What we are looking for

We are looking for an individual with a strong entrepreneurial spirit and a deep interest in fintech to join our team. The perfect fit for this role should excel in dynamic, fast-paced settings and have a practical and problem-solving mindset. As the Operations Lead, they will be pivotal in assisting the executive team, spearheading strategic endeavors, and ensuring the company's continued success in the rapidly evolving fintech industry.

What does the job involve

• Strategic Support: Work closely with the CEO and executive team to develop and execute the company's strategic vision. Assist in refining long-term goals, business plans, and key performance indicators (KPIs) to drive growth and profitability.
• Project Management: Lead and oversee critical projects and initiatives that span multiple departments. Ensure projects are executed efficiently, meet deadlines, and align with strategic objectives.
• Financial Analysis: Collaborate with the finance team to analyze financial data, including budgets, forecasts, and financial performance. Provide insights and recommendations to support data-driven decision-making.
• Operational Efficiency: Identify opportunities for operational improvements and implement effective processes and systems to enhance overall efficiency and productivity.
• Cross-functional Collaboration: Foster collaboration and communication across different departments to promote a cohesive and agile working environment.
• Performance Tracking: Develop and maintain performance metrics to track progress against company goals. Regularly report on key performance indicators to the executive team.
• Research and Insights: Stay up-to-date with the latest trends, market developments, and competitive landscape in the fintech industry. Provide actionable insights to inform strategic decisions.
• Executive Support: Provide direct support to the CEO and other executives, including scheduling, preparing reports, and handling confidential matters.
• Talent Development: Assist in talent acquisition efforts, ensuring the company attracts and retains top talent. Contribute to fostering a positive and high-performance culture.
• Culture and Values: Champion the company's values and culture, fostering a positive and inclusive work environment.

Qualifications

• A Bachelor's degree in business, finance, economics, or a related field (MBA preferred).
• Proven experience in a leadership or strategic role within the fintech industry or related fields.
• Entrepreneurial mindset with a strong passion for innovation and disruption.
• Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels of the organization.
• Hands-on attitude with a willingness to roll up sleeves and dive into operational tasks as needed.
• Strong business acumen and financial literacy.
• Experience in a high-growth startup or fast-growing fintech company is a plus.

Benefits

• Competitive compensation package
• Modern work tools and accessories
• 13th month bonus
• Comprehensive health, dental, and vision insurance
• Flexible work schedules (Hybrid work arrangement)
• Lunch at the office (on in-person work days)
• Opportunities for professional development and growth within a rapidly expanding company.
• Collaborative and innovative work environment.

Location

Remote - Kenya, Nigeria, Ghana.