Full-stack Developer

Full-stack developer

Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels.

As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.

Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages.

We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.

Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.

First things first: what is this role about?

A full-stack developer is a versatile software engineer proficient in both front-end and back-end development. They handle the entire web development process, from designing user interfaces to managing server-side logic, databases, and server management. You will mainly work outside of our main solution, to work mostly on a lot of side-projects or internal projects dedicated to help the company to scale up and automatize its processes. You will be directly working within the Product team and will work on a lot of various small to average size projects, which mean that you will be at the start, the middle and the end of a project, therefore seeing the full lifecycle and benefits of those projects. Your place will be central in the company because the needs are big and increasing as our company is constantly growing.

Your missions:

● You must understand what the needs are and plan the new projects carefully. ● You will have to manage your own time in autonomy and work within a roadmap decided together with the Product team and other internal stakeholders. ● You will implement small projects like one-shot scripts or integrations between our numerous internal tooling solutions (Salesforce, ClickUp, Google suite, Slack, ...). ● You could also work on larger and more complex projects like an external web callback plugin or a chat window to be placed on the customers websites.

You show off the following skills:

● You have an IT diploma in programming.

● You have at least 1 year of experience in programming.

● Your autonomy, your rigor and your acute sense of organization will quickly lead you

to work on various and more complex projects.

● You are very comfortable in Javascript and some frameworks (Typescript, NodeJS),

other languages like Python or Go (or any languages where you can write good

scripts)

● You have some understanding about Java (and Spring framework) and Angular (in

case you would sometimes work in our main solution)

In conclusion, we are looking for a person with a team spirit and a little bit of madness, adapting easily and who is especially eager to learn!

Wait a second! Life’s a two-way road!

First, here are some of the things our team members enjoy, including:

● Autonomy and responsibility on every part of the implementation and even to create your own roadmap of internal projects

● Being part of a team where everyone has a voice and can have an impact

● Being able to work on lots of different projects where the results will be visible straight

away

Here is a list of what you’ll enjoy at Diabolocom:

● You’ll have a three-week onboarding to get to know our product, our teams and our culture! ● You’ll have the chance to work in a multicultural environment

● You’ll have first choice IT equipment

● Our office is based right in the heart of Paris, 100 meters from the Opera Garnier!

● Team building events : Athens, Meribel, Ibiza, Porquerolles, Corsica... what’s next?

● Be part of a company at a key moment of its growth, with lots of opportunities

● You’ll be lucky to join a team that is big enough to thrive but also small enough to

actually have an impact on the success of the organisation!

Does this opportunity appeal to you?

Let’s talk! We are curious people and can’t wait to meet you!

Recruitment process:

Feel free to send your CV either in French or in English

● Call with a Talent Acquisition Manager

● Call with Bastien, our Head of Product

● On-site interview with David, our Chief of Operations