Logistics and Sale Support Manager

Monitor Sales and Order Operation

• Improve customer service experience, create engaged customers and facilitate organic growth
• Develop service procedures, policies and standards
• Set a clear mission for Purchase Order movement and deploy strategies focused towards that mission
• Analyse statistics and compile accurate reports for CRM, Opps, Open orders, Invoiced MTD, Incoming PO in accordance to BP / prognosis and host sales meetings
• Involve to and resolve related projects, planning, optimizing, and controlling of the result to increase sales productivity
• Supervise payment term and invoicing process for smooth cashflow
• Clarify for Internal and External Audit

Supervise Logistics Coordination

• Timely resolve all issues and requirements regarding to Customs audit, Conformity certificate and other customs clearance matters from Authorities
• Plan and monitor inbound, outbound deliveries
• Manage shipping route and timeline as well as handle all incidents from unloading point to local deliveries
• Review and approve local logistics and transportation cost
• Set up the target shipments for VN Log team
• Be in charge for Transfer Price topic, clarify face to face the different price to Customs
• Optimize transportation cost and transit time, cost management, claim and warranty process
• Direct Demo stock storage, cycle counting and scrapping
• Ensure all operations adhere to laws, guidelines and regulations
• Meet productivity, accuracy and timeliness targets
• Work with other stakeholders to incorporate logistics with company procedures and operations

Requirements

• Bachelor’s Degree in Supply Chain or Logistics related subjects
• Fluent communication skills in English
• Ability to work independently, strong team player and take initiative, good communication & negotiation skills, ability to work under pressure
• Good sense with numbers and data
• Responsible, professional, careful, high detail orientation
• In-depth knowledge of the industry
• Solid understanding of logistics and production management SAP system
• Outstanding analytical, problem-solving, and organizational abilities