Property Coordinator Administrator

Must be fluent in English.

We are a fast-growing property management company dedicated to providing top-notch service to our clients and tenants. We manage a diverse portfolio of residential properties, ensuring their upkeep and smooth operation. We are looking for a skilled and motivated Property Coordinator to join our team, focusing on assigning work orders and managing communication with vendors and tenants.

Responsibilities:

• Assigning Work Orders:
  • Review and prioritize incoming work orders for maintenance and repairs.
  • Identify and select the appropriate vendors or contractors for each task based on the issue's nature, urgency, and location.
  • Create and dispatch work orders, providing detailed instructions and necessary access information.
  • Track the status of work orders to ensure timely and satisfactory completion.
• Communication with Vendors:
  • Establish and maintain strong working relationships with vendors and contractors.
  • Coordinate schedules and confirm appointments with vendors for on-site work.
  • Communicate any special instructions or requirements to vendors.
  • Monitor vendor performance and quality of work, providing feedback as needed.
• Communication with Tenants:
  • Serve as the primary point of contact for tenants regarding maintenance and repair issues.
  • Inform tenants of scheduled maintenance, expected timelines, and any disruptions.
  • Address tenant inquiries and concerns promptly and professionally.
  • Follow up with tenants after work completion to ensure satisfaction.
• Record Keeping and Reporting:
  • Maintain accurate records of work orders, vendor interactions, and tenant communications.
  • Prepare reports on work order status, vendor performance, and tenant feedback.
  • Ensure compliance with company policies and procedures in all activities.

Requirements

Fluency in English (both written and spoken) is a must.

Previous experience in property management, customer service, or a related field is preferred.

Strong organizational skills and attention to detail.

Excellent communication and interpersonal skills.

Ability to multitask and manage time effectively in a fast-paced environment.

Proficiency in using property management software and other digital tools.

Ability to work independently and remotely.