Senior IT Systems Engineer

About the Opportunity

We are looking for a skilled systems engineer to join our IT Systems Engineering team. This person will be bringing their experience to help mature, build, and optimize this team. Bring your technical talents and great attitude to this young and ambitious team.

What to expect?

• A hungry team looking looking to break through with lofty goals around problem solving and automation
• Embrace our value of start with the customer to build processes and automations with the goal of easing the life of Contentful employees
• Using a growth mindset you will explore new areas of technical development and personal development
• Bring your experience with the goal of create new processes and efficiencies so you and the team can strive together
• Be a champion for Release & Deployment, Incident, and Change management
• Minimal Travel May be Required

What you need to be successful

• Embrace our four core values of being humble, putting the customer first, have a growth mindset, and strive together
• You have 5-10 years of working experience in IT
• Extensive and proven experience with managing a JAMF and Intune environment
• Extensive and proven experience in network management
• Deep understanding of how an API works and ability to implement and maintain scripts to sync between different SaaS tools via API (python, bash, …)
• This position requires proficient coding skills and a strong understanding of working with APIs
• Experience in a SaaS based corporate infrastructure (Okta, Google Workspace, Atlassian …)
• Experience with automations and workflows in a variety of systems
• Provide leadership in the migration of legacy technology to current standards
• Lead and support the implementation of software, systems, and services
• Deep knowledge of IT service delivery, infrastructure and application support, security, business strategies, goals and objectives
• Solid teamwork and interpersonal skills that enables partnerships with colleagues across various departments
• Experience building collaboration and rapport within an organization with both technical and non-technical members
• Experience using Agile methodologies
• Excellent communication skills, team spirit and enjoyment of project work as well as the flexibility required for this
• Serve as an escalation point for the IT-Services team
• Work independently with the team throughout different time zones
• ITIL certification is a plus

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-Hybrid