Customer Support Representative

Patrique Mercier Recruitment is currently recruiting for German-speaking positions in Greece. We have exciting opportunities available with top companies that offer fully paid relocation packages. Joining our team means becoming part of a leading global recruitment agency that specializes in connecting talented individuals with top employers.

In these roles, you will have the chance to work in a variety of industries and gain valuable experience in a multicultural environment. With our fully paid relocation package, you can start a new adventure with peace of mind knowing that your relocation costs are covered.

Responsibilities

• Handle customer inquiries in German via phone, email, or chat
• Provide information, solutions, and assistance to customers
• Ensure customer satisfaction and resolve any issues or complaints
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve processes and customer support
• Keep up to date with product knowledge and industry trends
• Adhere to company policies and procedures

Requirements

• Fluency in German and English, both written and spoken
• Prior experience in customer service or a similar role
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and ability to work well under pressure
• Attention to detail and ability to multitask
• Proficient in using computer systems and customer support tools
• Willingness to relocate to Greece
• Valid EU passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )