Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 400 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.
As our Customer Support Officer, you'll play a vital role in helping FxPro clients in the Japanese market. You'll be there to provide all-around support, answer questions, and resolve issues. The working hours are 9am-6pm Monday through Friday, Cyprus time.
Location: Remote
How to apply?
Please upload your CV in English along with an Introduction Letter in Japanese (no more than one page) where you introduce yourself and your experience. We're looking forward to receiving your applications!
Responsibilities
- Respond to customer inquiries regarding products, services, and technical support: Handle incoming customer calls, emails, and chat messages in a timely and professional manner
- Troubleshoot and resolve issues: Identify and diagnose customer problems or concerns, and provide appropriate solutio...
FxPro
An international fintech company for talented professionals with offices in Limassol, London, Monaco, Nassau & Dubai.
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