Dutch Customer Service

Patrique Mercier Recruitment is currently hiring for Dutch Customer Service positions at bol.com, the leading online retailer in the Netherlands. This is a remote position, allowing you to work from anywhere in Greece. As a Dutch Customer Service representative, you will have the opportunity to assist customers with their inquiries, provide support, and ensure their satisfaction with bol.com.

Joining the bol.com customer service team means becoming part of a company that puts customers at the heart of everything they do. You will have the chance to work with a wide range of customers and provide exceptional service while enjoying the flexibility of remote work.

Responsibilities

• Respond to customer inquiries and provide support in Dutch
• Assist customers with order-related issues, product information, and general inquiries
• Resolve customer complaints and provide appropriate solutions
• Ensure customer satisfaction through effective communication and problem-solving
• Maintain accurate and detailed records of customer interactions
• Collaborate with team members to share knowledge and improve customer service
• Stay updated on bol.com products, policies, and procedures...