Head of Product

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Head of Product to join our Technology team.

Title: Head of Product

Salary: £70,000 - £72,000 per annum

Contract: Permanent, full time

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London, average 2 days per week in office

Job Summary:

The Head of Product is a new role within Anthony Nolan, with the objective of leading product management activity through business analysis by ways of leadership. Development is run through an iterative and agile approach, transforming manual and complex processes to optimize the way we work. Another key part of this position will be playing a role in strategic decision making within the Technology divisions leadership team, and collaborating with the leadership team on divisional direction, as well as working closely to key internal stakeholders outside of the division.

Key Responsibilities:

These include but are not limited to:
• Develop and communicate product strategy: Define and articulate a
product and business analysis vision and strategy that aligns with Anthony
Nolan’s mission and strategic goals, ensuring all products contribute
meaningfully to organisational objectives.
• Develop and enhance digital roadmaps: Work with stakeholders from
across the business to understand their strategies, opportunities and
problem statements using product management and business analysis
techniques as appropriate and lead ongoing development of digital
roadmaps.
• Manage Product Lifecycle: Design, implement and manage the full
lifecycle of products and business analysis to support projects, from
initial concept and development through to launch and continuous
improvement. Collaborating across the Technology division and wider
organisation to ensure timely and within-budget delivery.
• Stakeholder Collaboration: Work closely with internal teams (Operations,
Marketing, Fundraising, Technology, Research, Finance and People) and
external stakeholders (transplant centres, World Marrow Donor
Association, clinicians, partners etc.) to gather insights, validate
requirements, and ensure digital products align with overall organisational
goals.
• Team Leadership and Development: Develop, manage, motivate and
mentor a cross-functional team of business analysts and product
managers, setting a clear team vision and fostering a collaborative and
innovative work environment.
• Digital Innovation: Keep up to date with industry and technology
innovation with a view to testing & learning where it could support
organisational objectives.
• User-Centered Analysis and Design: Lead user research initiatives to
understand the needs and pain points of end-users and stakeholders,
applying insights to design effective and accessible products.
• Data-Driven Product Management and Business Insights: Utilise data
analytics and business analysis techniques to monitor performance,
assess market trends and derive actionable insights for decision-making
and product improvements.

• Communication and Reporting: Implement and deliver regular reporting
for product and solution development progress, performance metrics,
and impact to senior leadership and communicate value to a diverse
range of stakeholders.

Essential Attributes:

• A deep and varied experience of product management and business
analysis (preferably with some experience in healthcare and/or charity
sector, but not essential) in agile environments to deliver customer and
outcome-led solutions.
• Excellent teamwork and interpersonal skills, to build strong relationships
and a collaborative culture with colleagues and stakeholders across the
organisation to develop hypotheses, test and learn and iteratively
develop solutions to business problems.
• Exceptional communication and presentation skills with stakeholders
from all levels of the organisation from team members to Strategic
Leadership Team and Board of Trustees. As a strong communicator you
will work with both internal and external stakeholders to understand and
solve problems using digital and data.
• A proven customer-centric approach, with the ability to deliver great user
experience to the cohorts of a given product portfolio, whilst balancing
and advocating for the different needs that could exist e.g. between
patients, donors, clinicians, operations, fundraising etc.
• Experienced leading cross-functional teams, whilst also being
comfortable leading from the front by taking a more hands-on approach
when needed.
• Experienced line manager with focus on building and developing teams
and coaching and mentoring team members.
• A passion for innovation and problem solving, with a curious nature to
understand but also to challenge both the status quo and any proposed
solutions to get to the best outcome for the user and the organisation.
• Strategic mindset with demonstrated experience in implementing digital
/ product frameworks and driving continuous improvement.
• Analytical capability with proven ability to understand business
challenges and, using data and digital, re-engineer processes using an
iterative approach
• Ability to prioritise work across multiple domains with different target
outcomes and value drivers, using appropriate tools and techniques and
stakeholder expectations management skills.
• Financial acumen to demonstrate the value of products, to budget team
and commercials and to support prioritisation activities.

• Experience and the ability to demonstrate improvement of product
health and performance through key SLA’s e.g. platform availability,
usage metrics, performance metrics and scale metrics.
• Undergraduate degree qualified or equivalent skills and experience, with
further accreditations relating to digital product and/or business analysis.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.

A ll applicants must be able to demonstrate the right to work in the UK.