Atlassian Administrator

If you have experience with the Atlassian Cloud Environment, as a Atlassian Administrator, Jira Administrator or similar, apply to this amazing opportunity!

This position is part of the Information and Technology organization, and is a full-time, permanent, hybrid/remote position. The Atlassian Administrator will oversee our Euronet subscription for all entities and users. The ideal candidates will be responsible for supporting and managing our entire Atlassian ecosystem (Jira Software, Confluence, Jira Service Management, OpsGenie and other products) and work with multi-disciplinary teams across our organization to improve performance and stability of our sites.

Essential Functions

· Administrate Atlassian products across all Euronet entities.

· Provide support and advanced troubleshooting to all Euronet entities.

· Maintain, administer, upgrade, and enhance JIRA and integrations with other tools or plugins.

· Perform regular site cleanup activities following Atlassian’s best practices.

· Partner with cross-functional teams to design and implement complex solutions.

· Develop and maintain templates, complex workflows including project workflows, screen schemes, permission scheme and notification schemes.

· Manage user and groups permission based on the needs of projects, teams or products.

· Develop training materials and deliver training to power users, product owners or specific audiences.

· Document product configuration, policies and processes adopted across all Euronet entities.

· Generate subscription and support related reports (license usage, instance audit, support requests)

· Be a trusted escalation point for our services team, customers, partners and Atlassian representatives.

Requirements

· Understanding of Software Development Lifecycle (SDLC)

· Understanding of Project Management methodologies (Agile/Scrum/Waterfall)

· Understanding of Microsoft Solutions including but not limited to Active Directory, Azure DevOps, GitHub, SQL

· Understanding of Web Technologies (Cloud/Amazon Web Services, HTML, CSS)

· Script Development using Atlassian REST API, Webhooks and (PowerShell, Forge, Curl, JS)

Desired profile

· +2 Years of Experience as Atlassian Administrator in a large, multi-methodology organization (Cloud environment preferred)

· Experience managing multiple sites (or servers), sandbox environments and their data residency.

· Atlassian Certification (ACP-120)

· Experience with data migrations for both server -> cloud and cloud -> cloud

· Understand ITIL support framework to ensure strong understanding of processes.

· Ability to Plan, Coordinate, multitask with a strong attention to detail.

· English language: Excellent written and verbal communication skills.

Benefits

40 hours per week

2 days off

Life insurance 100% covered

50/50 Health insurance (optional)

50/50 Half scholarships (option)

Annual salary appraisal

Internal savings and credits association

Christmas bonus above the law