Location: Remote: London, UK
About Us:
Nixplay is a dynamic and rapidly growing e-commerce and retail company dedicated to delivering exceptional products to our customers. Nixplay is a beloved brand with over 3.2 million customers. Our connected Smart Frames display over 1.7 billion photos and videos in homes globally every day.
Job Summary:
As a Sales Operations Lead at Nixplay, you will play a pivotal role in optimizing the performance of our sales team. You will be responsible for overseeing sales processes, implementing strategies, analyzing data, and collaborating with cross-functional teams to ensure the sales department operates smoothly and achieves its goals.
This position will report to the Head of Marketing & Sales, who reports to the CEO.
Key Responsibilities:
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Lead Global Ecommerce Sales Operations (1P & 3P) inc. Amazon 1P & 3P, Walmart.com, Bestbuy.com, eBay.com
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Lead Sales Ops expansion into new global 3P channels
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Take over our limited Bricks & Mortar Retail sales Ops with Walmart (150 stores)
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Inventory Management: Monitor and maintain appropriate inventory levels to ensure products are consistently in stock and available for customers.
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Work with our nascent sales rep firm in Europe
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Sales Process Optimization: Review and enhance the sales processes, workflows, and methodologies to maximize efficiency and productivity.
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Data Analysis: Analyze sales data, performance metrics, and KPIs to identify trends, opportunities, and areas for improvement. Generate reports and insights to support decision-making.
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Forecasting and Planning: Collaborate with sales leaders to develop accurate sales forecasts, track progress against targets, and make adjustments as needed.
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Sales Technology: Evaluate, implement, and manage sales technology tools and systems (e.g., sales automation) to streamline operations and support sales teams.
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Sales Strategy: Work closely with senior management to develop and implement sales strategies, goals, and initiatives.
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Sales Analytics: Build and maintain sales dashboards and analytics to provide real-time insights into sales performance.
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Cross-functional Collaboration: Collaborate with marketing, finance, and other departments to ensure alignment of strategies, goals, and processes.
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Sales Reporting: Prepare regular sales reports and presentations for senior management and other stakeholders.
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Performance Monitoring: Monitor and track the performance of sales representatives, providing feedback and recommendations for improvement.
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Manage Sales operations support team in the Philippines.
Qualifications:
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Bachelor's degree in business, marketing, or a related field (or equivalent experience).
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At least 5 years of work experience.
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Proven experience in sales operations or a related role.
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Excellent analytical skills and the ability to interpret data and trends.
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Strong analytical and problem-solving skills
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Strong communication and negotiation skills.
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Detail-oriented and highly organized.
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Ability to work independently and as part of a team.
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Results-driven with a focus on achieving sales and profitability goals.
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Leadership and team management experience is a plus.
Benefits:
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Competitive salary and performance-based bonuses.
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Health, dental, and vision insurance.
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Opportunities for professional growth and development.
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A dynamic and collaborative work environment.
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Employee discounts on our products.
If you are a results-oriented professional with a passion for optimizing sales operations and driving growth, we encourage you to apply for the Sales Operations Lead position at Nixplay. Please submit your resume and a cover letter outlining your relevant experience and qualifications to joel.durbridge@nixplay.com.
Nixplay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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