Senior Product Manager

BrainRocket is a software development company and digital solutions provider. The company has created over 65 cutting-edge products spanning 20 different markets.
Our team of around 700+ tech-savvy professionals successfully deliver scalable projects that are custom-made to the customers’ needs.
We also strive to create a culture centred around personal and professional growth for employees, in a positive and welcoming environment

Currently, we're looking to hire Product Manager to join our team and make his own contribution to our products.

✅ Responsibilities:

• Develop a strategic vision and roadmap for the payment orchestration platform, aligning it with the overall company objectives and merchant requirements;
• Conduct market research and competitor analysis to identify trends, best practices, and opportunities for improvement in the payment gateway product;
• Collaborate with stakeholders, including merchants, internal teams, and senior management, to gather requirements and prioritize features and enhancements;
• Work closely with engineering, design, and QA teams to ensure timely and successful delivery of product releases;
• Conduct user acceptance testing and gather feedback from users to validate the usability and effectiveness of the released features;
• Continuously monitor and analyze key performance indicators (KPIs) related to the payment processing, such as user engagement, acceptance rates, and customer satisfaction, and take appropriate actions for improvement;
• Collaborate with the customer support team to understand merchant pain points and feedback, and translate them into actionable product improvements;
• Work closely with other product managers and teams, such as integration, API, and security, to ensure smooth integration and interoperability of the product with other platform components.

✅ Requirements:

• Deep understanding of payment orchestration platforms, payment service providers (PSPs), and the payments industry;
• Familiarity with the operational aspects of merchant backoffice systems, including transaction management, payment methods, reporting, and analytics;
• Proven track record of at least 3 years in a product management role, preferably in a similar domain;
• Experience in managing complex B2B software products, with a focus on user experience and customer satisfaction;
• Ability to analyze data, identify trends, and make data-driven decisions;
• Proficiency in using analytics tools to monitor product performance and derive insights;
• Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders;
• Passion for understanding customer needs and delivering exceptional user experiences;
• Ability to empathize with merchants and translate their requirements into actionable product enhancements.

✅ We offer excellent benefits, including but not limited to:

🧑🏻‍💻Learning and development opportunities and interesting challenging tasks;

📝Official employment in accordance with the laws of Cyprus and the EU, registration of family members;

✈️ Relocation package (tickets, staying in a hotel for 2 weeks);

🏋️‍♂️ Company fitness corner in the office for employees;

📚 Opportunity to develop language skills and partial compensation for the cost of language classes;

🎁 Birthday celebration present;

🏝 Time for proper rest and 24 working days of Annual Vacation;

🍲 Breakfasts and lunches in the office (partially paid by the company).

Join BrainRocket and rock with us! 🚀