Overview
Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. We are hiring best-in-class talent who are passionate about travel (and all things luxury), and want to work in a globally diverse organization with a strong team culture.
Your exceptional customer service skills support, commercial judgment, skillful use of travel research and booking technology, and passion for travel support will deliver superb member satisfaction, high levels of supplier revenue, and repeat usage of Ten for travel and other jobs throughout the business.
Key Responsibilities
Review new requests
- Check that dates and details on request subjects are correct and corresponds with brief/ongoing request.
- Add in names on the subject for respective Lifestyle Manager (if applicable).
- Reallocate any requests that are not for Travel.
- Follow up with members to support full brief best practice.
- Assist with online check in requests.
- Check Lifestyle Manager home pages when off sick – adjust DL’s where applicable/follow up/move/self-allocate
- Ensure that the AutoJobs page is cleared. Flag in the Global chat if necessary (this needs to be checked ...
Ten Group
A global travel and lifestyle concierge company offering unique experiences to customers of premium financial services and luxury brands.
Partners with global financial institutions and premium brands to attract and retain wealthy and mass affluent customers
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