Order Fulfillment Executive

ABOUT YOUR ROLE:

You will coordinate activities with cross-functional teams to meet business needs and customer requirements.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Handle material slitting planning, and ensure sufficient orders are released to production, optimizing capacity.
• Coordinate material arrival for production planning to ensure smooth operation and continued customer supply.
• Follow up shortages/upsurge with Planner on ETA and escalate issues affecting customer delivery.
• Monitor aging stock, clear aging stock/samples, slow-move inventory and write off requests.
• Monitor and update daily basis shipment schedule and coordinate activities with Logistics, Warehouse, Production Planner, and Customer Service as required.
• Tracking Return Goods and CN/DN issuance.
• Ensure accurate and prompt information flow to the internal team daily to ensure requests are responded to timely.
• Liaise with transporters on customer delivery arrangements.
• To ensure sample requisition is fulfilled.
• Handle crises and emergencies as they arise professionally and calmly with suitable solutions.
• Present in related function meetings.
• Back up to other OF team members during t...