Director Operations

Position Summary

The Director Operations, Advising, provides leadership and oversees the performance of the Student Advising department. Oversees the daily operations of the academic and financial advising teams. Ensures the University is in compliance with all applicable federal/state statutes and regulations while ensuring top customer service and supporting the successful completion of student’s programs. Reports organizational and outcomes updates directly to senior leaders. In addition, oversees headcount and departmental budget, provides organizational health assessment to the senior leadership team, and leads strategic initiatives to successful outcomes in the department.

Essential Functions:

• Develop and implement effective and innovative plans to achieve strategic vision.
• Maintain compliance with external regulations and internal policies.
• Assess and report progress as it relates to departmental objectives.
• Conduct performance reviews, individualized development plans, and performance management improvement plans.
• Provide coaching and oversee the professional development of Associate Directors.
• Ensure Associate Directors are effectively leading day to...